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IC83228: WMQ V5.3X NONSTOP KERNEL QMGR HANGS ON STARTUP AFTER 5 MINUTES.

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APAR status

  • Closed as program error.

Error description

  • Listener process hangs on startup for 5 minutes then
    gives an fdc with the following information:
    Probe Id          :-        RM264002
    Component         :-      rfxConnectCache
    Probe Description :- AMQ6125: An internal WebSphere MQ error has
    occurred.
    Comment1          :- Gave up waiting for cache to be
    initialized
    Comment2          :- Tried 300 times at 1 second  intervals
    .
    This is in a clustered environment and the clsuter channels are
    in retry mode at the time of the problem.
    

Local fix

Problem summary

  • The Channel Server calls rriCheckChannels on startup and because
    there are cluster sender channels in the retry list, the Channel
    Server attempts to connect to the cache.
    At the same time the repman is trying to get a channel status
    from the Channel server, so the cache has not yet been created.
    The Channel server calls rfxConnectCache which will loop for 5
    mins attempting to connect to the cache, without responding to
    the repman process so both are in a deadlock.
    

Problem conclusion

  • Remove the channel server wait on cluster cache operations
    during queue manager startup
    

Temporary fix

  • Terminate the primary channel server process
    

Comments

APAR Information

  • APAR number

    IC83228

  • Reported component name

    WEBS MQ NSS ITA

  • Reported component ID

    5724A3902

  • Reported release

    531

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-05-08

  • Closed date

    2012-05-08

  • Last modified date

    2012-05-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS MQ NSS ITA

  • Fixed component ID

    5724A3902

Applicable component levels

  • R531 PSY

       UP

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFKSJ","label":"WebSphere MQ"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.3.1"}]

Document Information

Modified date:
19 September 2021