IC70120: WEBSPHERE MQ EXPLORER INSTALLED WITHOUT WMQ CLIENT/SERVER RETURNS AMQ4570 WHEN APPLICATIONS LAUNCHED FROM WELCOME PAGE

WebSphere MQ V7.0 Fix Pack 7.0.1.4
WebSphere MQ V7.0.1 for i5/OS Fix Pack 7.0.1.4

APAR status

• Closed as program error.

Error description

• The SupportPac MS0T (The WebSphere MQ Explorer) is installed.
  
  Clicking on items in the Welcome pages of the WebSphere MQ
  (WMQ) Explorer, including:
  - Create the Default Configuration
  - Launch the Postcard Application
  - Launch the MQ API Exerciser
  
  results in an error dialog being shown that says "The requested
  application is either not installed or could not be launched.
  (AMQ4570)"
  
  Clicking the details button opens the WMQ Explorer help and the
  message "Check that the corresponding product feature has been
  installed successfully. If symptoms persist contact your System
  Administrator" is shown.
  
  It is not clear from the error message and information text that
  this is an expected error.
  

Local fix

• The Enduser should click the 'Administer WebSphere MQ' button in
  the top right corner of the initial 'Welcome' screen, in order
  to proceed directly to administration tasks.  Another option
  would be to click the 'X' on the tab named 'Welcome' at the top
  of the screen.
  

Problem summary

• ****************************************************************
  USERS AFFECTED:
  This issue affects users of the WMQ v7 Explorer who have
  installed the MS0T support pack, or who have selected only the
  WMQ Explorer feature of the standard WMQ install.
  
  Platforms affected:
  Linux (x86),Linux (x86-64),Windows
  
  ****************************************************************
  PROBLEM SUMMARY:
  The API Exerciser, Default Configuration Wizard and Postcard
  application are installed by the Server feature of WMQ, rather
  than the WMQ Explorer feature.
  
  When only the WMQ Explorer is installed, either by the MS0T
  SupportPac, or by selecting the WMQ Explorer feature but not the
  Server feature from the WMQ Installer, these applications are
  not available.
  
  The error message that is shown did not explain this clearly.
  

Problem conclusion

• The error message has been updated to clarify that these
  applications also need the WMQ Server component available in
  order to run.
  
  ---------------------------------------------------------------
  The fix is targeted for delivery in the following PTFs:
  
                     v7.0
  Platform           Fix Pack 7.0.1.5
  --------           --------------------
  Windows            U200324
  Linux (x86)        U839623
  Linux (x86-64)     U839627
  
  The latest available maintenance can be obtained from
  'WebSphere MQ Recommended Fixes'
  http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
  
  If the maintenance level is not yet available, information on
  its planned availability can be found in 'WebSphere MQ
  Planned Maintenance Release Dates'
  http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
  ---------------------------------------------------------------
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WMQ WINDOWS V7

• Fixed component ID

  5724H7220

Applicable component levels

• R701 PSY

     UP