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JR50574: INSTALLATION OF EITHER IS 9.1 OR 11.3 ENGINE (OR CLIENT) ON WINDOWS 2012 FAILS DUE TO "REGASMTOOL.EXE" CRASHING.

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APAR status

  • Closed as program error.

Error description

  • Installation of either IS 9.1 and IS 11.3 Engine (or Client) on
    Windows 2012 fails due to "RegasmTool.exe" crashing.
    IS executable "RegasmTool.exe" wrapping Windows tool
    "regasm.exe" for registration of .NET DLLs is crashing on
    Windows 2012, preventing Installation to complete.
    Event Reported is of the form :
    ----
    Problem signature:
      Problem Event Name:            BEX
      Application Name:     RegasmTool.exe
      Application Version:   0.8.0.0
      Application Timestamp:          5148d3b1
      Fault Module Name:  RegasmTool.exe
      Fault Module Version:           0.8.0.0
      Fault Module Timestamp:       5148d3b1
      Exception Offset:       00005c0e
      Exception Code:        c0000005
      Exception Data:         00000008
      OS Version:   6.3.9600.2.0.0.272.7
      Locale ID:      1036
      Additional Information 1:        5861
      Additional Information 2:
    5861822e1919d7c014bbb064c64908b2
      Additional Information 3:        d1d9
      Additional Information 4:
    d1d94a13d3609d6b740644c12508f581
    ----
    "RegasmTool.exe" is built using ".NET Framework 1.1" which
    seems the cause of some incompatibility.
    Choosing to skip the failing step while installing causes loss
    of functionality.
    Tweaking "RegasmTool.exe.config" file seem unsuccessful.
    

Local fix

  • Installation of IS 9.1 on Windows 2008 is a certified
    configuration, when IS 9.1 on Windows
    2012 is only "Supported", but not "Certified".
    IS 11.3 is the only version certified on Windows 2012.
    

Problem summary

  • Installation fails when Regasm.exe attempts to register a dll
    

Problem conclusion

  • Regasm.exe had to be rebuilt using .Net4 instead of .Net1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR50574

  • Reported component name

    INFO SRVR PLATF

  • Reported component ID

    5724Q3612

  • Reported release

    910

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-06-20

  • Closed date

    2015-07-01

  • Last modified date

    2015-07-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    INFO SRVR PLATF

  • Fixed component ID

    5724Q3612

Applicable component levels

  • RB31 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSZJPZ","label":"InfoSphere Information Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.1","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
16 October 2021