JR45505: INCREASE ISALITE TIMEOUT TO REPORT ACTUAL RESULTS FOR LARGE PROJECTS / CALL DSR_SYNCPROJECT(DSR.SUB.SYNCPROJ.CHECKJOBFILES)

IBM InfoSphere Information Server, Version 9.1.2

APAR status

• Closed as program error.

Error description

• ISALite tool running "SyncProject" utility upon large projects
  (several thousands of Jobs) may abort with error as :
  ----
  An unexpected error occurred retrieving the project status for
  project 'ProjectName'.
  An error occured when trying to call subroutine
  "*DataStage*DSR_SYNCPROJECT" in project "ProjectName".
  ----
  This error have been proven to be caused by a timeout issue at
  near 5 minutes caused by large project to be inspected, as
  several "Server" traces of the report "failing" in various
  large projects show that "SyncProject" took longer than 5
  minutes and less than 10 minutes to complete.
  The "-report" action of SyncProject involves a call to
  DSR_SYNCPROJECT(DSR.SUB.SYNCPROJ.CHECKJOBFILES) which checks all
  of the per/job files in a project, this is the only call that is
  likely to consume significant amounts of time.
  
  Enhancement is requested to increase ISALite timeout to report
  actual results for large projects regarding call to subroutine :
  DSR_SYNCPROJECT(DSR.SUB.SYNCPROJ.CHECKJOBFILES)
  ====
  

Local fix

• Workaround :
  - Use "server side tracing" to capture the whole results of the
  "SYNCPROJECT" actions if such a failure occurs after the tool
  took a long time running, but no "core" file is found in the
  project's directory.
  ====
  

Problem summary

• SyncProject tool makes a single client-server subroutine call
  that processes all job related
    files in a project. This call can take longer than the default
  timeout of 300 seconds for a
    larger project.
  

Problem conclusion

• Changed the timeout for the problematic call to 1200 seconds
  which will allow for much larger
    projects.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WIS DATASTAGE

• Fixed component ID

  5724Q36DS

Applicable component levels

• R850 PSY

     UP