JR38846: SWITCHING PROJECTS IN THE DIRECTOR THEN CLEARING THE JOB LOG PRODUCES AN RTE 91

APAR status

• Closed as program error.

Error description

• When I choose [Clear Log...] menu, sometimes an error popup
  message comes up and then the Director exits.
  Detailed conditions are unknown.
  
  Environment/Version:
  OS Version - Windows 2008 SP2
  Repository Database Version - Oracle 11g
  Application Server Version - WebSphere Application Server
  OS Language and code page - Japanese
  
  Recreation scenario:
  1. Open the Director Client
  2. Select any job
  3. Select "Job" -> "Clear Log"
  

Local fix

Problem summary

• ****************************************************************
  USERS AFFECTED:
  Users of the Director client.
  If the user changes projects from the Director client, and then
  clears a job log, an RTE is encountered.
  ****************************************************************
  PROBLEM DESCRIPTION:
  After changing projects inside the Director client, no call is
  being made to retrieve the list of environment variables. When
  the clear log function is selected, it tries to extract an
  environment variable from the collection. Since no call was
  previously made, this collection is not initialized and causes
  the RTE.
  ****************************************************************
  RECOMMENDATION:
  Request a patch for the fix.
  ****************************************************************
  

Problem conclusion

• A fix for the problem is available.
  

Temporary fix

• Restart the Director and attach to the required project.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WIS DATASTAGE

• Fixed component ID

  5724Q36DS

Applicable component levels

• R850 PSY

     UP