JR31830: DATASTAGE 8.1 DESIGNER CRASHES AFTER SWITCHING FROM DATASTAGE DESGINER VERSION 6.0 (USING MULTI CLIENT MANAGER)

APAR status

• Closed as program error.

Error description

• DataStage 8.1 Designer crashes immediately after start up if
  Multi Client Manager is used to switch from DataStage version
  6.0 (requires that a job is opened in DS 6.0, before issue
  occurs).
  

Local fix

• Delete following Windows Registry Entry using regedit.exe:
  
  HKEY_CURRENT_USER\Software\Ascential Software\DSDesign
  

Problem summary

• ****************************************************************
  USERS AFFECTED:
  IS 8.1 Client crashes after Designer Starts up.
  ****************************************************************
  PROBLEM DESCRIPTION:
  1) User has previous version of DataStage 6.0 installed on the
  machine.
  2) User installs the IS 8.1 client software on the same
  machine.3) User logs into the IBM WebSphere DataStage and
  QualityStage  Designer.
        4) Designer crashes at start up.
  ****************************************************************
  RECOMMENDATION:
  Apply patch JR31830.
  This change is included in 8.1 FP1
  ****************************************************************
  

Problem conclusion

• Patch patch_JR31830_client_windows_81.zip is available for IS
  8.1 Windows Client Version.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

  JR31829

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• SERVER
  

Fix information

• Fixed component name

  WIS DATASTAGE

• Fixed component ID

  5724Q36DS

Applicable component levels

• R810 PSN

     UP