IBM Support

PK67719: PRERENDERING FAILS TO COPY FILES TO DESTINATION DIRECTORY.

 

APAR status

  • Closed as program error.

Error description

  • When cacher.overwritecache=false, prerendering fails to copy the
    directories from the temp folder.
    

Local fix

  • Workaround is to create the library directories in the
    destination directory.
    

Problem summary

  • In some situations / setups the WCM pre-rendering cacher fails
    to create the destination directory with
    connect.moduleconfig.cacher.overwritecache property set to
    false.
    
    If this happens the pre-rendered content is not copying from the
    temporary directory to the configured destination directory. No
    related exception can be found in log files.
    

Problem conclusion

  • The WCM Cacher implementation relies on the
    java.io.File.renameTo method to rename the temporary
    pre-rendering directory to the destination directory. As stated
    in the API documentation this method can fail without any
    exception in some situations and platforms (e.g. when the source
    and destination directories are on different file systems).
    Other setups could also be found causing this method to fail.
    
    The fix implements a fallback mechanism to move the temporary
    directory to the destination directory using copy and delete
    file operations.
    
    Failing Module: WCM - Web Content Management (General)
    
    Affected Users: All Users
    
    Requisites:
       pre-requisite Portal Component: WCM 6.0.1.3 GA build 22.5
       pre-requisite interim fixes: PK60501, PK61633
    
    Platform Specific: No
    
    Fix pack: This fix will be integrated into WP v6.0.1.4
    
    Installation Steps:
    
    NOTE: YOU MUST FIRST DOWNLOAD THE UPDATE INSTALLER TOOL IN ORDER
    TO INSTALL A FIX.
    The Portal Update Installer can be downloaded from the
    following link:
    http://www.ibm.com/software/genservers/portal/support
    
    A fix is available from Fix Central:
     http://www.ibm.com/eserver/support/fixes/fixcentral/swgquickord
    er?brandid=2&productid=Workplace%20Web%20Content%20Management&fi
    xes=6.0.1.3-WCM-PK67719
    
    You may need to type or paste the complete address into your Web
    browser.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PK67719

  • Reported component name

    LOTUS WEB CONT

  • Reported component ID

    5724I2900

  • Reported release

    60G

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2008-06-18

  • Closed date

    2008-07-23

  • Last modified date

    2008-07-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS WEB CONT

  • Fixed component ID

    5724I2900

Applicable component levels

  • R60G PSY

       UP

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Document Information

Modified date:
09 September 2020