PI24521: RMA Q&A REFUSE SCENARIO CHANGE

Obtain the fix for this APAR.

APAR status

• Closed as program error.

Error description

• For the records that was carried out RMA Refused operation, the
  Q&A Status of them should be classified in Action required.
  
  Currently, The Q&A status is No action required when Refused
  operation is executed, which means they dont need further
  treatment. But from users point of view, this is not the end
  because Refused is just one step in the processing flow. They
  need to modify and re-approve this kind of records afterwards.
  

Local fix

• n
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All users                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION: RMA Q&A REFUSE SCENARIO CHANGE          *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Formerly, when using RMA, the relationship list displays for
  each relationship the Q&A status. The Q&A status indicates
  whether an action is required for any query or answer that
  belongs to the same relationship. When the pending changes for
  a query or answer are refused, those changes must be discarded
  afterwards or must be corrected and submitted again. However,
  the Q&A status for refused queries or answer states that no
  action is required.
  

Problem conclusion

• Now, the Q&A status for refused queries or answers indicates
  that an action is required.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  PI24530

Modules/Macros

• DNI00010
  

Fix information

• Fixed component name

  WBI FOR FN ZOS

• Fixed component ID

  5655FIN00

Applicable component levels

• R11B PSY UI23752

     UP14/12/16 P F412

Fix is available

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