IBM Support

Instance create command fails with the DBI1264E error

Troubleshooting


Problem

The db2icrt command is run to create an instance. The command fails and the DBI1264E error message is logged.

Symptom

The following messages are logged.

/opt/tivoli/tsm/db2/instance/db2icrt -u tsminst1 tsminst1
...
Task #1 start
Description: Setting default global profile registry variables
Estimated time 1 second(s)
Task #1 end
Task #2 start
Description: Initializing instance list
Estimated time 5 second(s)
Task #2 end
Task #3 start
Description: Configuring DB2 instances
Estimated time 300 second(s)
Task #3 end
Task #4 start
Description: Updating global profile registry
Estimated time 3 second(s)
Task #4 end
A minor error occurred during the execution.
For more information see the DB2 installation log at
"/tmp/db2icrt.log.2228760".
Required: Review the following log file also for warnings or errors:
"/tmp/db2icrt_local.log.*"
DBI1446I The db2icrt command is running.
DBI1264E This program failed. Errors encountered during execution were written to the installation log file. Program name: db2icrt. Log file name: /tmp/db2icrt.log.2228760.

The content of the log file, /tmp/db2icrt.log.2228760, shows :

New instances:
Instance name: tsminst1
Authentication: server
Instance user information:
User name: tsminst1
Fenced user information:
User name: tsminst1
Setting default global profile registry variables :.......Success
The maximum number of logical nodes was not specified for the instance
"tsminst1". Default parameters will be used.
Initializing instance list :.......Success
ERROR: An error occurred while creating the instance "tsminst1". The return
code is "1". Create the instance manually using the command "db2icrt".
ERROR: An error occurred while configuring the instance "tsminst1".
Configuring DB2 instances :.......Failure
Updating global profile registry :.......Success

Environment

Tivoli Storage Manager Server

Diagnosing The Problem

Turn on debugging for the db2icrt command using the -d option with the command. For example :

/opt/tivoli/tsm/db2/instance/db2icrt -d -u tsminst1 tsminst1

The /tmp/db2icrt.trc.xxxx file shows:

...
DBI1088E Invalid access permission detected for directory /home/tsminst1/
...

The "ls -al /home/tsminst1" shows the correct permissions however the "ls -al /home"command returns an "access denied" error.

Resolving The Problem

In this example, correct the permissions for the /home mountpoint and re-run the db2icrt command.

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Document Information

Modified date:
17 June 2018

UID

swg21883697