IBM Support

IT18936: CLICKING ON THE HELP BUTTON THAT DISPLAYS ON THE HOD 12.0.1 WINDOW SESSIONS ICON THROWS IN A GENERAL EXCEPTION.

Fixes are available

IBM Host On-Demand 12.0.2
IBM Host On-Demand 11.0.16

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In HOD 12.0.1 when a user launches his HOD and the HOD session
icons appear clicking on the HELP button throws in a general
exception. The same exceptions also happens when upon launching
the session the user clicks on HELP in the menu bar.

Local fix

  • 



Problem summary


    

  • When user access the HOD help from client machine , user gets
certification revocation issue.This issue was happening because
NavBar.jar was not signed with new certificate. All Host On-
Demand user are affected.

    



Problem conclusion


    

  • Fix is scheduled for incorporation under  HOD 12.0.2  refresh
pack.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT18936
    • 

  • Reported component name
    HOD
    • 

  • Reported component ID
    5733A5901
    • 

  • Reported release
    C00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2017-01-23
    • 

  • Closed date
    2017-03-22
    • 

  • Last modified date
    2017-03-22
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    HOD
    • 

  • Fixed component ID
    5733A5901
    • 



Applicable component levels


    

  • RB0A  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSS9FA","label":"IBM Host On-Demand"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"C00","Edition":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            19 April 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback