IT17820: THE "FRONT-END USAGE" LICENSING REPORT MAY SHOW PROBLEMS IF OPERATIONS CENTER LANGUAGE IS SET TO GERMAN.

IBM Spectrum Protect Operations Center V8.1.1 Download

APAR status

• Closed as program error.

Error description

• The "Front-end Usage" licensing report may show only few clients
  reporting a result comparing to the total (for example:
  "Clients Reporting: 10 of 2000").
  Moreover, when clicking on the number for the "Not reporting"
  Clients for any of the Server shown on the page, a listing
  "Clients" page is being opened but this is empty and may report
  the following message:
  
  "Daten können nicht abgerufen werden "
  
  (english translation is: "Data cannot be retrieved")
  
  
  Also the following popup error message may appear:
  
  "ANRG0202E ...Details: Unexpected character 'd' on line 1,
  column 2526"
  
  
  The above problems will only occur when Operations Center
  language is set to German.
  
  
  Tivoli Storage Manager Versions Affected:
  IBM Spectrum Protect Operations Center version 7.1.3 and later
  

Local fix

• From "Front-end Usage" licensing report, click on the "Not
  reporting" number link, then when the "Clients" L2 panel
  displays with the error,click on the filter button and change
  the last drop down box from Bytes to KB.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect Operations Center users of Front    *
  * End Usage Licensing                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in 8.1.1. Note that this is subject to *
  * change at the discretion of IBM.                             *
  ****************************************************************
  

Problem conclusion

• This problem is fixed.
  Affected platforms: AIX, Linux, and Windows
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM OPERATIONS

• Fixed component ID

  5608E01UI

Applicable component levels

• R810 PSY

     UP