IT05408: PCOM: APPCRASH IN PCSTRACE.DLL RUNNING USER APPLICATION

PCOMM-6.0.13.0-CHT-refresh-pack
PCOMM-6.0.13.0-Docs_Admin_Aids
PCOMM-6.0.13.0-KOR-refresh-pack
PCOMM-6.0.13.0-CHS-refresh-pack
PCOMM-6.0.13.0-MLS-refresh-pack
PCOMM-6.0.13.0-JAP-refresh-pack
Personal Communications 6.0.13
Personal Communications 6.0.15

APAR status

• Closed as program error.

Error description

• The customer create the application for PC side using
  PCSAPI32.DLL. It is created by Visual Studio 2008 SP1 VC++, and
  link PCSAPI32.DLL. The other day, this application occurred the
  error below. It link with PCSAPI32 dill by the customer
  program, however error occurred was PCSTRACE.DLL.
  
  ----->
  Sign of the problem.
       Event name of problem: APPCRASH
       Application name : (Our program name)
       Application version: 1.0.0.1
       Application time stamp: 5279abd9
       Faulty module name : PCSTRACE.dll
       Faulty module version: 6000.0.9295.487
       Faulty module time stamp: 4ae06aac
       Exception code: c0000005
       Exception off set: 00002687
       OS version: 6.1.7601.2.1.0.256.48
       locale ID: 1041
       Additional Info 1 : 4c0d
       Additional Info 2 : 4c0d4d78887f76d971d5d00f1f20a433
       Additional Info 3: 4c0d
       Additional Info 4: 4c0d4d78887f76d971d5d00f1f20a433
  <-----
  The customer upgraded PCOM v6.0.8.
  However they faced the same error.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users of IBM Personal communications                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When the users starts a new session, sometimes IBM Personal  *
  * Communications crashes. This happens due to crash in         *
  * pcstrace.dll                                                 *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  IBM Personal Communications crashes because pcstrace.dll crashes
  

Problem conclusion

• Existing code was trying to access an invalid memory address.
  Code changes have been made in PCSTRACE.DLL to rectify this.
  
  Fix scheduled for PCOM 6.0.13 Refresh Pack
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• PCSTRACE
  

Fix information

• Fixed component name

  PCOMM V5 COMBO-

• Fixed component ID

  5639I700J

Applicable component levels

• R60C PSY

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