Troubleshooting
Problem
Adding a server connection in the Administration Center fails with error ANRW0259E
Symptom
Adding a server connection to the Administration Center fails with the following error message:
- ANRW0259E The specified server was contacted and its name is xxxx. This server name is already in the Administration Center
Cause
Other Tivoli Integrated Portal users have already added the server connection to the Administration Center. It can also happen if the server was previously deleted from the Administration Center.
Resolving The Problem
Search for the file named tsmservers.xml in the Administration Center installation directory. The location of the file can vary depending on the Administration Center level. Below are various directories where the file can be found:
C:\IBM\AC\products\tsm
C:\IBM\tivoli\tsmac\props
Here is a sample tsmservers.xml file:
<?xml version="1.0" encoding="UTF-8"?>
<tsm-servers xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="tsmservers.xsd" >
<server name="Uranium" emtype="2" eeLicense="2" maint-plan="0" desc="Uranium" version="6.3.0.0" platform="Windows" hm-locked="true" >
<tcpip address="Uranium.somedomain" port="1500" port-type="TCP" />
<stgCounts stgPoolCount="5" devClassCount="3" dataMvCount="0" />
<domains list="FILE, STANDARD, TEST" />
<iscuser id="TIPRealm/testID" />
<iscuser id="TIPRealm/tipadmin" />
</server>
</tsm-servers>
Once you have located the tsmservers.xml file, open the file and add the following line:
<iscuser id="TIPRealm/TIPuser" />
where TIPuser is the user ID used to login to TIP. There may be other entries already in that file for other users. Note: TIPRealm is needed preceding the TIP user ID like what was shown in the sample file.
Restart the Tivoli Integrated Portal service and login with the user ID again. The server will be automatically added to the Manager Servers tab.
[{"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Server","Platform":[{"code":"PF025","label":"Platform Independent"},{"code":"PF033","label":"Windows"}],"Version":"6.3","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Product Synonym
TSM
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Document Information
Modified date:
30 August 2019
UID
swg21694220