Customers—your most valuable asset
Higher competition and a more demanding consumer base are pushing organizations to better respond to customer needs. Being able to respond instantly and predict future behavior is vital for retaining your best customers. The SAP® CRM rapid-deployment solution on-premise, optimized by IBM® DB2® and IBM Power7®, can help you gain the essential business insights needed to make more intelligent decisions, sharpen your customer focus and better manage marketing resources. The integrated hardware and database environment enables you to do more at a lower cost.
Better planning and management
IBM and SAP can help your company better control customer intelligence, integrate marketing and sales, and provide higher value for both your customers and your organization. From marketing to sales, SAP CRM provides capabilities that allow managers and agents to meet stated sales goals and objectives. Make your sales representatives more productive and efficient by giving them one place to go to prepare for meetings and manage all your sales activities.
SAP CRM can help you close deals faster. By accurately using customer information, your sales representatives can more consistently make quota and focus resources on more profitable customers. Enable more efficient customer interaction with improved customer engagements, business transactions, order processing and customer service. This solution can help you better connect with your target audience so you can more closely align sales and marketing, providing higher value for both customers and your organization. Our integrated hardware, database and implementation platform for SAP CRM can help lower your total cost of ownership while ensuring quick time to value.
Positively impact customer perceptions
This offering from IBM and SAP for the rapid deployment of SAP CRM includes plug-and-play features that virtually eliminate installation complexity so implementation is quick, risks are lowered and flexibility is increased. It can help you:
DB2 is the leading database choice because it is optimized for SAP software, and delivers tighter integration, optimized performance and better overall value for your investment. And our POWER7 systems incorporate a number of industry-unique technologies for the specialized demands of CRM applications and services that rely on processing an enormous number of concurrent transactions and data while analyzing that information in real time.
The alliance partnership
IBM and SAP—a collaborative partnership
IBM has an established reputation as a global leader in providing SAP services and we have received more than 170 software certifications from SAP. We were SAP’s first alliance partner and have been an SAP global alliance partner for nearly 40 years. We have a broad understanding of how technology can be used to facilitate your company’s business processes. And our leadership position in SAP application support and consulting services, places us in a prime position to create solutions that can maximize the value of your investment in SAP to help you succeed in today’s turbulent global economy.