IBM Global Business Services and SAP

For more than 30 years, IBM Global Business Services and SAP have combined services, technologies and applications to successfully complete more than 5,000 projects at more than 9,000 client sites. IBM employs more than 16,000 SAP practitioners in 80 countries, with an average of nine years of hands-on SAP experience across the team. Our global SAP implementation capabilities offer IBM's full breadth of services including consulting, infrastructure and applications, in-depth support, and operational and management processes.

Through our close alliance with SAP, IBM is uniquely qualified to be your solution provider from the most simple to the most complex SAP deployment. IBM:

• Was SAP’s first Global Alliance Partner when the formal program was established in 1989.
• Is the only SAP partner that holds all three certifications—global services, technology and hosting.
• Has an established network of SAP Competence Centers including the IBM SAP International Competence Center (ISICC), the SAP IBM Collaboration Technology Support Center (CTSC), the Global SAP Center of Excellence (GCoE), and SOA development centers in India
• Has won more awards around the world than any other SAP implementation partner

IBM complements its broad scope of SAP services with proven methodologies and best-in-class project management tools. We also offer SAP support teams to supply around-the-clock call center support—across all time zones—for common SAP issues. An emphasis on practice excellence and award-winning customer satisfaction has helped us achieve a leadership position, serving more than 70% of SAP's Fortune 500 installed base, as well as a sizable base of small and medium business clients.