The IBM and Oracle alliance unites the recognized market leader in CRM with the largest Oracle integrator and implementer worldwide. Together, we offer companies new opportunities to do CRM right. Oracle's Siebel Customer Relationship Management applications help provide insight to the right person at the right time, leading to faster, better-informed decisions. With solutions tailored to the specific needs of more than 20 industries, Siebel CRM provides predictive analytics capabilities that deliver real-time intelligence, greater flexibility through support of both J2EE™ and .NET, and a lower total cost of ownership.
We can help your business with:
- Comprehensive CRM software solution—Siebel CRM provides a solution that includes all of the business processes and associated systems that touch a customer, including billing and delivery.
- Lower total cost of ownership—Siebel CRM software is easier to install and less expensive to maintain.
- Sales solutions—provide a single repository for customer and supply chain information, including enhanced applications for sales force automation, sales order entry, mobile sales and product configuration, enabling companies to respond quickly and accurately to customer inquiries.
- Superior service—Siebel CRM service solutions ensure higher levels of customer satisfaction by providing visibility into customer billing and order information.
IBM and Oracle solutions
Campaign management for air travel from IBM and Siebel
Is your business ready to handle the increasing traffic volume and long-term growth expected within the travel industry, while at the same time reducing costs and maximizing revenue? With online, automated, end-to-end campaign management from IBM and Siebel, your company won't be left behind.
Campaign management for freight and logistics from IBM and Siebel
Is your freight, rail or airline business ready to handle increasing traffic volume and long-term growth expected within your industry? With automated, end-to-end campaign management from IBM and Siebel, your company can keep up with customer demands, while at the same time reducing costs and maximizing revenue.
Campaign management for rail transportation from IBM and Siebel
Is your freight, rail or airline business ready to handle increasing traffic volume and long-term growth expected within your industry? With automated, end-to-end campaign management from IBM and Siebel, your company can keep up with customer demands, while at the same time reducing costs and maximizing revenue.
Campaign management for rail travel from IBM and Siebel
Is your business ready to handle the increasing traffic volume and long-term growth expected within the travel industry, while at the same time reducing costs and maximizing revenue? With online, automated, end-to-end campaign management from IBM and Siebel, your company won't be left behind.
CRM done right from IBM
CRM can deliver great value for most companies—if it's done right. Success is achieved when CRM is treated as a core business function and initiatives are framed strategically against the value they produce. Successful CRM projects set achievable goals and apply clear guidelines during implementation.
Customer loyalty from IBM and Siebel
Recognize each customer's lifetime value—and tailor services and promotions accordingly. IBM and Siebel can help you determine the best timing and channels for communications. Anticipate a customers' emotional response to campaigns. Improve loyalty strategies to build a profitable, long-lasting bond with customers.
Customer self-service for insurance from IBM and Siebel
Can you turn insurance service interactions into revenue-generating opportunities? Deliver faster, more personalized service over less expensive channels of communication? Offer a Web-based service solution that increases customer satisfaction while lowering the cost of providing service? Can you compete if you don't?
IBM Integrated Case Management Solution with Siebel
Increasing citizen expectations and diminishing public budgets are driving modernization at social services and social security agencies worldwide. The IBM Integrated Case Management Solution with Siebel provides full-lifecycle case management for social services and social security organizations.
IBM life sciences solution with Siebel Pharma OnDemand
Your business is about making a difference in the lives of patients while carrying on your responsibilities to shareholders. This means getting the best products to patients at the right time and in the right way ...communicating to physicians in the most effective manner ...
Insurance contact center solution from IBM and Siebel
Can your insurance company compete effectively in a market where customers use the Web to become better informed? Companies that integrate sales and service data for better customer focus gain the competitive edge. We can help you coordinate customer touch points across multiple channels and sales entities.
Sales force automation for air travel from IBM and Siebel
IBM and Siebel travel sales force automation helps organize and consolidate data, provide relevant customer information throughout all levels of your organization, while also empowering your sales team with tools to better utilize their time, increase their productivity and ultimately become more effective closers.
Sales force automation for freight and logistics from IBM and Siebel
IBM and Siebel transportation sales force automation helps organize and consolidate data to provide relevant customer information throughout all levels of your organization, while empowering your sales team with tools to better utilize their time, increase their productivity and ultimately become more effective closers.
Sales force automation for rail transportation from IBM and Siebel
IBM and Siebel transportation sales force automation helps organize and consolidate data to provide relevant customer information throughout all levels of your organization, while empowering your sales team with tools to better utilize their time, increase their productivity and ultimately become more effective closers.
Sales force automation for rail travel from IBM and Siebel
IBM and Siebel travel sales force automation helps organize and consolidate data, provide relevant customer information throughout all levels of your organization, while also empowering your sales team with tools to better utilize their time, increase their productivity and ultimately become more effective closers.
Sales force automation for travel-related services from IBM and Siebel
IBM and Siebel travel sales force automation helps organize and consolidate data, provide relevant customer information throughout all levels of your organization, while also empowering your sales team with tools to better utilize their time, increase their productivity and ultimately become more effective closers.
Siebel business analytics from IBM
When the world's business intelligence leader pairs with the market's premier business analytics software provider, your business wins. Together, IBM and Siebel offer solutions to develop accurate and insightful information that, in turn, can help you respond with improved speed and relevance to your customers.
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Questions? Contact an IBM-Oracle specialist.