Enhance customer service to compete effectively
Huge volumes of patient and research data. Increasing regulatory mandates. Competitive pressures that require innovative solutions. IBM and Oracle offer solutions designed to help healthcare and life sciences companies fortify physician and customer relationships. Support your sales and marketing teams while building operational efficiencies throughout your organization.
We combine Oracle's industry-leading healthcare, pharmaceutical, medical and clinical applications with IBM's industry expertise and multichannel integration capabilities to deliver CRM and other solutions.
- Siebel Pharma OnDemand is employed by more than 90 pharmaceutical companies, including 25 of the industry's global leaders.
- Over 80 percent of the Fortune Global 500 healthcare organizations and 4 of the top 5 AARP-ranked hospitals run Oracle applications.
- IBM has the largest global CRM practice with more than 5,500 experienced practitioners.
- We also have more than 1,500 Siebel-skilled consultants worldwide, with over 1,300 who are Siebel 7-certified.
- IBM consultants represent both functional and technical specialists, who have provided support to 75 percent of the top pharmaceutical firms.
IBM and Oracle offer many solutions that are tailored for healthcare and life sciences companies. IBM Life Sciences Solution with Siebel Pharma OnDemand provides a powerful life sciences application with proven IBM services. For healthcare organizations, IBM can provide services integration around Siebel Healthcare, as well as PeopleSoft applications, such as Human Capital Management and Financial Management.
IBM and Oracle solutions
CRM done right from IBM
CRM can deliver great value for most companies—if it's done right. Success is achieved when CRM is treated as a core business function and initiatives are framed strategically against the value they produce. Successful CRM projects set achievable goals and apply clear guidelines during implementation.
Customer loyalty from IBM and Siebel
Recognize each customer's lifetime value—and tailor services and promotions accordingly. IBM and Siebel can help you determine the best timing and channels for communications. Anticipate a customers' emotional response to campaigns. Improve loyalty strategies to build a profitable, long-lasting bond with customers.
IBM Life Sciences Solution for Oracle Application Suites
This solution is designed for midsize companies in the life sciences industry that are looking for an easier and less expensive way to implement and manage an ERP system.
IBM life sciences solution with Siebel Pharma OnDemand
Your business is about making a difference in the lives of patients while carrying on your responsibilities to shareholders. This means getting the best products to patients at the right time and in the right way ...communicating to physicians in the most effective manner ...
Siebel business analytics from IBM
When the world's business intelligence leader pairs with the market's premier business analytics software provider, your business wins. Together, IBM and Siebel offer solutions to develop accurate and insightful information that, in turn, can help you respond with improved speed and relevance to your customers.
Additional solutions
Solutions for mid-sized organizations
IBM and Oracle offer smart and affordable enterprise application solutions designed specifically for mid-sized companies. They are quick to implement and offer a wide range of functionality.
We're here to help
Questions? Contact an IBM-Oracle specialist.