Integrate and analyze data within budget
For many social services organizations, a myriad of client information is spread across disparate systems, making access difficult for the many people who may be handling each case. Facing pressure to serve clients more efficiently, many of these government organizations are looking for ways to integrate and analyze all of this data, streamline case management, manage budgets and control spending.
Together, IBM and Oracle have the applications, infrastructure and services to help social services and social security organizations provide quality services at a lower cost.
- IBM is one of the largest suppliers of consultancy and solutions to social services and social security clients in over 200 countries around the world.
- More than 1,500 public sector organizations run Oracle applications.
- We leverage our global social services and social security network to serve governments of all sizes, levels and locations around the world.
- We have integrated and installed our case management solution at our Global Solutions Center in Dallas, TX, where you can see the solution in progress.
We combine proven Siebel CRM and case management software from Oracle with proven IBM integrated case management implementation methods and expertise. In addition, IBM can help implement PeopleSoft Enterprise applications, such as Financial Management, which can help government organizations manage budgets more efficiently.
IBM and Oracle solutions
Carbon management solution from IBM and Oracle
Energy costs can consume 30 to 40% of your operational budget—and these costs are projected to double over the next 5 years. Proactively addressing carbon management now can help you achieve compliance before mandates, develop a competitive advantage, strengthen your brand image and attain a high caliber workforce.
CRM done right from IBM
CRM can deliver great value for most companies—if it's done right. Success is achieved when CRM is treated as a core business function and initiatives are framed strategically against the value they produce. Successful CRM projects set achievable goals and apply clear guidelines during implementation.
Customer loyalty from IBM and Siebel
Recognize each customer's lifetime value—and tailor services and promotions accordingly. IBM and Siebel can help you determine the best timing and channels for communications. Anticipate a customers' emotional response to campaigns. Improve loyalty strategies to build a profitable, long-lasting bond with customers.
IBM Integrated Case Management Solution with Siebel
Increasing citizen expectations and diminishing public budgets are driving modernization at social services and social security agencies worldwide. The IBM Integrated Case Management Solution with Siebel provides full-lifecycle case management for social services and social security organizations.
Siebel business analytics from IBM
When the world's business intelligence leader pairs with the market's premier business analytics software provider, your business wins. Together, IBM and Siebel offer solutions to develop accurate and insightful information that, in turn, can help you respond with improved speed and relevance to your customers.
Additional solutions
Solutions for mid-sized organizations
IBM and Oracle offer smart and affordable enterprise application solutions designed specifically for mid-sized companies. They are quick to implement and offer a wide range of functionality.
We're here to help
Questions? Contact an IBM-Oracle specialist.