Front-office optimization. Back-office operability.
Increased regulatory pressure. Complex global operations. Rising need for innovative customer service. New challenges to your banking marketshare emerge everyday. To offer targeted, profitable offerings, you need consistent customer data. To meet the demands of Sarbanes-Oxley, Basel II, Gramm-Leach-Bliley and the USA PATRIOT Act, you need operational visibility and rapid reporting. And to deliver real-time business intelligence, you need to consolidate information from multiple disparate systems and streamline business processes.
Offerings from IBM and Oracle can help you meet your challenges head on with a powerful combination of technology and comprehensive, pre-integrated business applications covering core systems, customer insight, multi-channel transformation, payments and risk and compliance. For more than 10 years, IBM has developed business models for the banking industry. And 17 of the world's top 20 banks run Oracle applications. Together, these two leaders offer a portfolio of solutions to help you optimize your front- and bank-office operations.
With banking solutions from IBM and Oracle, we can help you:
- Transform your distribution channels, grow revenue, and improve customer service and employee productivity.
- Enable assessment, program planning and implementation for risk management and compliance needs, including Basel II, AML, Sarbanes Oxley and other issues.
- Transform from a traditional, transaction-driven model to the optimal customer experience—fast, personalized service.
- Integrate information from multiple bank organizations and product lines, enhancing and expanding your value from your customer's perspective.
IBM and Oracle solutions
Account opening solution from IBM
Your account opening process is your institution's first contact with a potential customer. It can also be a major cost item. Duplicated efforts. Multiple systems and applications. High abandonment rates. The need for a single customer view. IBM can help you implement an easier, more cost-effective account opening process.
CRM done right from IBM
CRM can deliver great value for most companies—if it's done right. Success is achieved when CRM is treated as a core business function and initiatives are framed strategically against the value they produce. Successful CRM projects set achievable goals and apply clear guidelines during implementation.
Customer loyalty from IBM and Siebel
Recognize each customer's lifetime value—and tailor services and promotions accordingly. IBM and Siebel can help you determine the best timing and channels for communications. Anticipate a customers' emotional response to campaigns. Improve loyalty strategies to build a profitable, long-lasting bond with customers.
Siebel business analytics from IBM
When the world's business intelligence leader pairs with the market's premier business analytics software provider, your business wins. Together, IBM and Siebel offer solutions to develop accurate and insightful information that, in turn, can help you respond with improved speed and relevance to your customers.
Additional solutions
Solutions for mid-sized organizations
IBM and Oracle offer smart and affordable enterprise application solutions designed specifically for mid-sized companies. They are quick to implement and offer a wide range of functionality.
We're here to help
Questions? Contact an IBM-Oracle specialist.