Command, control and collaboration solution from IBM and Cisco

Executive summary

The goal - Protect citizens with fast and effective response

Jurisdictional silos of information, obsolete technology and dispersed workforces can cause communication breakdowns and poor situational management for law enforcement and other public safety agencies. IBM and Cisco, along with application partner VirtualAgility, developed the command, control and collaboration solution to help public safety officials effectively plan and prepare for, manage and recover from natural or man-made disasters and emergency situations.

The advantage - Awareness, analysis and collaboration across agencies

The command, control and collaboration solution is designed to optimize group efforts within and among law enforcement and other public safety agencies. The three core modules, which can be implemented incrementally, are:

Unified communications integrates voice, video and data, including near real-time collaborative applications such as presence awareness, Lotus® Sametime® instant messaging and Web conferencing. Network digital video surveillance provides virtual real-time video and video analytics that can increase public safety. VirtualAgility's VOC is a portal that links all public safety agencies and teams required for managing an emergency into an ad hoc network that is capable of sharing plans, resources and updates instantly.

The benefits - More effective use of personnel and resources

Command, control and collaboration is a solution from IBM, Cisco and VirtualAgility that:

The solution can enable better planning, training, situational awareness and response capabilities to emergency situations, and can also improve agency-specific day-to-day standard operating procedures. Agencies can use their individual VOC tools for daily planning and operations. And when an emergency strikes, they can permit information-sharing with appropriate partners for collaboration.

Agencies can achieve high interoperability without sacrificing existing infrastructure. Collaboration empowers better decision making around handling emergency situations and enables virtual real-time access to personnel and resources.

Business view

The goal - Prepare and be ready to respond

Increasing government mandates call for certain levels of preparedness and collaboration, but budgetary constraints often limit how governments and public agencies handle disasters and crisis situations. Whether you are faced with natural disasters or criminal acts, first responders need the infrastructure to act quickly. That's why IBM and Cisco, along with application partner VirtualAgility, developed the command, control and collaboration solution.

The advantage - IBM and Cisco team to help governments worldwide

IBM and Cisco offer unmatched synergy, as well as the public safety expertise of two of the world's most respected and experienced technology leaders.

The benefits - Connect first responders to the information they need

The command, control and collaboration solution can improve your response capabilities through a centralized communications platform built on an open standards infrastructure. It delivers a unique combination of communication and collaboration functionalities for day-to-day operations and emergency situations. Our solution enables law enforcement and other public safety agencies to:

The approach - Solution implemented in South Africa

IBM and Cisco partnered to provide Gauteng Emergency Information Resource Services in the Gauteng province of South Africa with the command, control and collaboration solution. The regional government needed a real-time common operating picture and interoperability for its command center—with metro emergency management operations, public safety departments in Gauteng province and officers in the field—to prepare for and respond to crisis, disaster and emergency operations. The benefits of our solution include enabling them to:

The financial advantage - A delay in response could be costly

The command, control and collaboration solution is built on best practices to help agencies maximize limited budgets by:

Technical details

The issues - Inter-agency collaboration for emergency management

Does your agency have the technical capabilities and infrastructure in place to properly plan and prepare for, respond to and recover from emergency situations? Can your system allow for agency-to-agency collaboration in the event of a crisis? IBM and Cisco, along with application partner VirtualAgility, have partnered to deliver the command, control and collaboration solution to help governments provide the protection citizens need.

The benchmark - Experienced leaders in solutions for government

IBM and Cisco have partnered to help public authorities and federal, state and local government agencies prepare for and respond to emergency situations with advanced collaboration technologies that enable faster response and recovery.

The components - The backbone of our solution

The command, control and collaboration solution is comprised of three components, which can be implemented in modules: unified communications, network digital video surveillance and VirtualAgility's Virtual OPS Center (VOC) portal.

Depending on your unique needs your solution may also include:

The implementation - Gauteng province, South Africa, improves disaster management

The Gauteng province of South Africa is exposed to an array of hazards that can threaten livelihoods and damage critical infrastructures. IBM and Cisco partnered to provide a framework based on VirtualAgility's VOC to support 200 concurrent users responsible for government management of man-made and natural disasters. Key components of the solution include:

The cost of ownership - Work smarter, not harder

The command, control and collaboration solution can help you save time and money by:

We're here to help

Questions? Contact an IBM-Cisco specialist.