Go beyond the transaction
By optimizing the flow of information across your company, you can improve customer satisfaction, speed claims resolution and lower your resource usage. Together, IBM and Cisco offer solutions to help you sense and respond to your customer needs by capturing, analyzing and storing information so you can act on it as it moves throughout your firm. From customer to agent, agent to adjuster, and adjuster to vendor, IBM and Cisco can help you turn one-time transactions into multifaceted interactions that can save time and money while keeping policy-holders happy. Our clients benefit from the integration of Cisco networking and advanced technologies with Tivoli®, Lotus® and IBM WebSphere® product families as well as the integration of Cisco Wide Area Application Services and supporting IBM computing and storage technologies to build secure, end to end application and network optimization and advanced contact center solutions.
IBM and Cisco solutions for insurance
Telepresence meeting solution from IBM and Cisco
To build business relationships, you often need to travel, which can mean lost time, reduced productivity and increased expense. The telepresence meeting solution from IBM and Cisco provides an in-person experience, empowering you to interact more effectively with colleagues and customers in many locations.
