IBM has named Nuance its Preferred IBM Business Partner for speech technologies and related professional services to complement IBM's Global Business Services organization and Web application server capabilities for traditional and VoIP network infrastructures. Working together, IBM and Nuance are dedicated to deploying speech technologies to make it easier than ever for enterprises and individuals to engage in commerce, access information and collaborate in broad application domains like customer care, unified messaging and mobile search.
IBM and Nuance are collaborating to address and fulfill the industry specific needs for advanced, automated customer self-service and agent optimization for:
What we offer
Healthcare and life sciences
Insurance
Media and entertainment
Retail
Telecommunications
Travel and transportation
IBM and Nuance solutions
Automated caller experience solutions from IBM and Nuance
Customer service has never been more strategic. And more companies are relying on superior service as the key to increasing satisfaction, repeat purchases and customer loyalty. Learn how adopting automated speech-enabled customer service capabilities in your contact center can help you build stronger customer relationships.
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Questions? Contact an IBM alliance solutions specialist.
