IBM and Avaya solutions

Expand your business communications from anytime, anywhere to any way with IBM and Avaya. We develop, design and deliver advanced Unified Communications, IP Telephony, Mobility and Contact Center solutions that drive down operational costs and improve business performance.

We can help you avoid the costly rip and replace strategy, and instead leverage your current communications investments with seamless migration to new platforms and functionality.

Together, IBM and Avaya focus on three key areas.

IP Telephony and unified communications solutions that slash your operating costs and dramatically increase productivity for all workers, regardless of location
Contact centers (IP and traditional) that improve customer satisfaction and loyalty
Data solutions for unified management capabilities sent over data and voice networks including switches, routers, and call servers

Avaya applications are implemented by IBM Global Services and are integrated with software from IBM WebSphere®, IBM Tivoli®, IBM DB2®, Lotus Notes®, Lotus Domino®, Lotus Sametime®, IBM AIX®, and Linux plus IBM System x® and System p® servers.

IBM and Avaya solutions

Banking Branch convergence from IBM and Avaya

The inability to reach the right expert at the right time. Inefficient use of customer representatives. Inconsistent customer experiences. See how IBM and Avaya can help eliminate these frustrations through the creation of an enhanced branch communications network.

Physicians' portal from IBM and Avaya

Speed physician response. Give clinicians immediate access to up-to-date patient information. Enable hospital staff to quickly and easily locate and communicate with one another about test results and other critical issues. The physicians' portal solution from IBM and Avaya can empower clinicians to improve patient care.

Public safety solutions from IBM and Avaya

Changing times and advancing technology make it more important than ever for public safety agencies to communicate, coordinate efforts and adapt to a new environment. Public safety solutions from IBM and Avaya provide enhanced emergency and non-emergency response capabilities that can help speed performance and save lives.

Unified communications solutions from IBM and Avaya

Office phones. Mobile phones. Personal computers. Handheld devices. Today's workforce has a wealth of devices to help them communicate and do their jobs. But if the devices don't work together seamlessly, they can actually hinder productivity. IBM and Avaya can unify and streamline communications across your enterprise.