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Teleconference

Resolving IMS problems quickly: IMS Transaction Manager and IMS Database

Available in replay for your convenience, register now.

Developed for: IMS database administrators and system programmers, operations managers, and application development managers

Technical level: Basic, intermediate and advanced

In terms of business value, it's probably one of your most important responsibilities – that is, resolving IMS™ system problems quickly and effectively. IMS is one of the key components that drive the core business functions in most enterprises, so it's essential that you resolve IMS system, transaction manager and database problems as fast as possible.

The key is to master how to access sources of relevant solution-based information, and set up processes to provide first-time data capture. This will enable you to search for known problems and effectively utilize the IBM Level 2 support structure. Join us in this complimentary teleconference to ensure you’re taking the right steps. The result? You'll get the full advantage of IMS security, scalability and availability – and flexibility for future growth.

In this complimentary teleconference we’ll share with you how to set up your IMS environment to:

  Obtain the necessary data required by the IMS world wide support teams to assist you effectively when problems arise
  Develop a maintenance strategy that keeps your IMS system current while making you aware of potential issues or problems that might affect your environment
  Communicate effectively with the IMS world wide support teams electronically
  Effectively search for solutions associated with reported issues or concerns.

Speaker: Gary Wicks, Certified Consulting IT Specialist, IMS Development, IBM Canada


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