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There's no question that the most successful businesses are the most innovative - whether it's innovation in making best use of customer information, or delivering the fastest service, or guaranteeing a seamless and secure transaction. Innovation requires businesses to change and adapt with speed. But as an IT professional, you know that you're only as flexible and responsive as the IT systems that support you.

Service oriented architecture (SOA) is rapidly changing the way we think about how to build enterprise IT systems to enable that responsiveness. It's all about integration of people, processes and technology, beginning from the entry point that makes sense to your business. IBM is the recognized leader in this drive to integrate business processes and technology, using System z™ software solutions that map to your business - whatever its size or requirements or timeline for implementation.

In this issue of Mainstream, we continue to share innovative best practices from a variety of perspectives, so you can learn from them and develop your unique IT roadmap.


Denise A. Hamilton, Editor
IBM System z™ software marketing

In this issue:

Editor's note

Feature articles

The Mainstream Downloads Center

Service oriented architecture Web site

IBM ITSM Web site

Events, workshops and resources

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Feature articles
Understanding SOA entry points: Process, reuse and connectivity
By Alex Down
Moving into the future with service oriented architecture? SOA can help your organization respond to new business opportunities more successfully, and System z is the optimal platform to power such initiatives. But where do most businesses begin? Key entry points include focusing on business processes, reuse of applications and related connectivity. Learn how your existing mainframe investment can better support SOA applications from these three vantage points.

ITSM: Managing composite applications in an SOA enterprise
Complex IT infrastructures are inherently difficult to change and that's one of the drivers of service oriented architectures. Ultimately, SOA will give you the flexibility and agility you need to move with the market. But the composite applications that make up an SOA enterprise also present new management challenges. Learn how companies are managing them - while containing costs and tackling responsiveness issues - across IT silos.

Shifting workloads back to the mainframe
Bringing new applications online was once fraught with challenges: how do you schedule workloads, how do you maintain high availability and performance of your systems and networks? ITSM is now making it possible. This article discusses the middle layer of ITSM and how its workload management processes and automation give you a reliable source of details to improve decision-making and IT effectiveness – and meet your service level agreements.

Selling SAM for success
Initiating or improving on an existing software asset management (SAM) program can save you 30 percent of your current software budget, on average, in the first year, according to Gartner. Bringing it off successfully hinges on garnering executive buy-in early on. By building a strong business case that focuses on cost avoidance and compliance, you can help grab your colleagues' attention - and the ongoing support you'll need.


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The Mainstream downloads center

A single sign-in lets you access The Mainstream's download page where you can retrieve a selection of resources including these new white papers and tools:

  • The impact of service orientation at the business level
  • Achieving flexibility through application integration
  • Building a service oriented architecture around the mainframe
  • IBM System z9 zIIP: Frequently Asked Questions
  • 10 Commandments of TCP/IP Performance
  • Making Mainframe Software Asset Management a Success




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Enterprise tools for the practitioner

CCR2 e-newsletterCCR2™ provides fresh and high-value content from leading System z IT professionals and experts that will help in the day-to-day management of their mainframe applications and environments. Don't miss the current issue of the CCR2 newsletter.


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Events, workshops and resources
Our events and teleconferences give you an opportunity to meet the experts in person, or ask them questions over the phone.

Visit our Web site for the latest information on worldwide System z events

Events

The IBM ITSM Roadshow
Are you faced with increased IT operations costs and constant infrastructure changes that you must manage along with compliance and audits? Be sure to attend the IT Service Management Roadshow as it comes to a city near you. At this no-cost, no-obligation half-day event of in-depth presentations and demonstrations, you'll learn how IBM Tivoli's new ITSM solutions can help you align IT performance to business goals.

EMEA GigaWorld 2006: Achieving business flexibility through IT innovation at Forrester's IT Forum
7-9 June 2006, Lisbon, Portugal.
Get the latest information on exciting new technology from IBM that extends ITIL and allows organizations to integrate and automate their IT processes for a more efficient and effective IT organization. Discover how IBM IT Service Management can help deliver IT services in alignment with your business goals.

EMEA Netcool Users Conference 2006 -- update on Micromuse and their ITSM strategy
6-8 June 2006, Barcelona, Spain.
The Netcool® Users Conference is a special forum for the Netcool community to learn more about the impact and opportunities afforded by the IBM acquisition, network with other Netcool users, share best practices, hear about product updates and experience hands-on training.

Transaction & Messaging Conference
12-16 June, Atlanta, Georgia
Find out how the new features of CICS and the WebSphere MQ family of message-queuing products enable service oriented architecture (SOA) and support implementation of a robust enterprise service bus (ESB). Create new business value from existing IT systems and respond to changing business conditions with improved flexibility and speed. Come the 2006 North American Transaction and Messaging Conference being held in Atlanta Ga. from June 12-16.

Teleconferences

IT Compliance: RACF® administration and software asset management
Managing IT compliance in today's environment is complex, ever-changing and needs effective cost control. To help you manage this challenge, IBM is conducting a teleconference focusing on two key components of IT compliance: Security management and software asset management.

Ease the pain: Migrating to System z management solutions
If you're considering a change to IBM System z management tools, get the best-of-breed features without the costs and complications of migrating critical systems. This teleconference shares best practices and tips to make the transition quicker and easier. You'll learn which risks to avoid and which tools will shorten migration time.

Webcasts   Take advantage of IBM webcasts to keep up with the latest thinking in business and IT best practices in business and IT covering topics that span the mainframe software environment. Learn how IBM zSeries software tools can help you work smarter, faster and more cost-effectively.

Our webcasts are ongoing - check back often for updates to the schedule.

You can also choose from among various webcast replays, available 24 hours a day, seven days a week. Here are some recent webcasts that may be of interest to you now:
 

Why BI on z9 and zSeries Makes Cents

Distributed Web solutions leveraging the power of critical IMS business information

Are you maximizing return on investment from your mainframe hardware and software?

Leveraging Information for Business Transformation

Visit any time to find out how to attend these sessions live or view the replay from the archives.

Podcast

SOA as a Modernization Strategy
For many enterprises, mainframe application portfolios represent a significant investment. Learn why your company may need to restructure and extend these applications through a service oriented architecture as a means of leveraging IT assets. This podcast replay is hosted by Dale Kutnick, Gartner Sr. Vice President and former CEO of META. Speakers are Kutnick and Dale Vecchio, Gartner Vice President of Research.


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