A Smarter Planet

Social Business

From liking to leading.

May 15, 2013

Are you ready for social business?

This Huffington Post article urges businesses to bolster their understanding of how a social organization works—and adopt social tactics faster.

May 14, 2013

A day in the life of a social sales person

Successful social selling revolves around sales people who have developed strong, influential personal brands.

May 12, 2013

Social collaboration is in finance's future

Social tools for finance departments

Read about the potential value of integrating collaboration capabilities into traditional finance processes and software.

May 11, 2013

The emergence of the CDO

The emergence of the CDO

As social technologies shift responsibilities in the C-suite, a new position is gaining strategic importance: the chief digital officer.

May 10, 2013

Ray Wang surveys the evolution of social business

Learn how social technologies are changing the future of work in more socially developed businesses.

May 9, 2013

Telecom’s future is social

Telecom's future is social

Communications service providers have started taking their external social tools and embedding them into core business processes to drive innovation.

May 8, 2013

Social business spreads across the enterprise

Jeremiah Owyang discusses the results of Altimeter’s social business buyers survey and what they mean for the evolution of corporate organizational models.

May 6, 2013

Governments that go social foster positive citizen experiences

Larry Bowden writes about the emergence of "Smart Communities" in cities and counties that embrace social technologies.

May 4, 2013

The social business of strategy dissemination

Research by Professor Charles Galunic of INSEAD uncovers the key role that senior managers play in company strategy development, and shows how middle managers can rethink they way they communicate with teams.

May 1, 2013

Creating a smarter workforce

Creating A Smarter Workforce

Watch a broadcast on how a smarter workforce can help your company bring products and services to market faster, provide higher customer satisfaction and achieve significant competitive differentiation.

April 28, 2013

A technology revolution for the world of HR

Read a Forbes article about software advances that make talent, skills and compatibility more measurable, taking some of the guesswork out of HR.

April 28, 2013

Enterprise social networking platforms: think Amazon, not Facebook

Why the next generation of social businesses should borrow key values from Amazon.

April 26, 2013

Customer stories from OpenStack Summit

Forrester's Dave Bartoletti shares how the open-source cloud is fostering a new era of developer productivity and user experience.

April 25, 2013

A new OpenNTF education initiative

OpenNTF plans to host regular webinars on various IBM Collaboration Solutions development topics and technologies, such as XPages and IBM Connections.

April 25, 2013

IBM Connections Content Manager 4.5 deep dive

Connections Content Manager demo

Take a detailed look at the features and capabilities of Connections Content Manager.

April 25, 2013

82 percent of CMOs plan to increase their social media use

CMOs increase their social media use

In this Marketing Profs post, Ethan McCarty explains how CMOs can use social technologies to cultivate a positive voice for their brand.

April 25, 2013

How big data analytics will fuel a smarter planet

From business to government to education, IBM initiatives aim to bring about a more prosperous era of "smart."

April 24, 2013

Looking beyond the tweets and likes

Graham Kittle writes about social connectivity as the fabric of productive businesses in the Huffington Post.

April 22, 2013

How IBM uses social media to sell, sell, sell

Social media can define a company’s message and its products, explains Howard Pyle, IBM’s vice president of digital strategy and the IBM Design Lab.

April 22, 2013

Cloud and analytics deployments fuel social business

The growth of social business applications is part of an ecosystem of new data management practices.

April 22, 2013

Achieving social business success

Patterns in achieving social business success

Read a white paper about the proven social patterns that are helping organizations increase revenue, reduce service costs, understand customers and reach employee productivity goals.

April 21, 2013

Big data, trying to build better workers

Big data, trying to build better workers

The New York Times reports on how IBM, Google and multiple start-ups are bringing big data analysis into the field of human resource management.

April 21, 2013

Six layers of customer engagement

How to handle the increasingly complex digital layers between companies and customers.

April 19, 2013

New IDC report on the world's leading social software vendors

IDC market shares report

For the fourth consecutive year, IDC ranked IBM number one in market share for enterprise social software. Read an assessment of the technologies that enable effective social business processes.

April 19, 2013

XPages: A remedy for the healthcare industry

community webcast

Watch this month's community webcast to learn how a non-profit healthcare system in Indiana used XPages to significantly improve operational processes.

April 18, 2013

Social business app development

Alex Homsi, President and CEO of Trilog Group, explains how his company made a social project management application and integrated it with existing business processes.

April 18, 2013

A friend request from your local convenience store

Social businesses embed social tools, media and practices into their ongoing activities.

April 17, 2013

Learn what's next for mobile businesses

Virtual Closet tool

Impact 2013 is designed for IT and business leaders who want to use mobile, social, cloud and big data to re-imagine their operations, processes and platforms.

Get social with us

Connect with us and be the first to know about social business products, news and events.

April 16, 2013

10 ways to get users on the social business bus

Even when you implement social business technology, one thing can still get in the way of realizing its potential: your employees.

April 15, 2013

The rise of the digital CMO

The Harvard Business Review explains why today's marketing executives must embrace the expertise of digital natives.

April 13, 2013

All-flash storage opens up new frontiers for enterprises

Huge volumes of business data require new computing capabilities: IBM is investing in flash semiconductor storage to deliver unprecedented performance and economic advantages.

April 12, 2013

Inside IBM’s social content strategy

Read a Digiday post about the content-centered social strategy at IBM, and how it started.

April 12, 2013

Are you ready for the quantified enterprise?

Emerging questions about how employees and consumers define an organization's reputation, transparency and trust.

April 12, 2013

New research highlights that social sharing is driven by ego

Our motivations for sharing links and reading content on social sites could inform social media strategies.

April 10, 2013

Top 10 steps to social adoption

10 steps to social business adoption

Sandy Carter shares social business best practices in this new infographic.

April 9, 2013

Can CIOs be leaders in social media?

MIT Sloan Management Review addresses challenges that executives face when it comes to social media in the enterprise.

April 7, 2013

The hidden dimension of corporate culture

Business journal McKinsey Quarterly reports on how companies benefit when they encourage employees to both seek and provide help.

April 6, 2013

How the economy and analytics can drive sales

Virtual Closet tool

Researchers at the new IBM Customer Experience Lab are working on the Virtual Closet—a tool to help retailers use big data to understand what's driving customer purchases.

April 5, 2013

IBM European data center with a new social dimension

The new IBM SmartCloud for Social Business Data Center in Germany aims to provide business leaders with cloud-based social business services.

April 4, 2013

Stanford Social Innovation Review: 10th anniversary essays

Sixteen essays on how the field of social innovation has evolved and what challenges remain ahead.

April 4, 2013

Emerging enterprise solutions for mobile

This Wall Street Journal article names the top IT firms providing a broad spectrum of mobile solutions to businesses.

April 3, 2013

How social and analytics are reinventing the art of HR

Art of HR

Jonathan Ferrar writes about the fundamental shifts in the way companies hunt for talent.

April 2, 2013

Find revenue in big data in months, not years

This Business Insider article explores how to start generating insights and building predictive models more quickly.

April 1, 2013

Social media and employee productivity

A new two-year study by Warwick University in the U.K. shows that social media in the workplace is both a useful tool and a productivity booster.

March 30, 2013

How do you rank the value of social?

Gigaom takes a look at how organizations might measure social participation.

March 27, 2013

Smarter Commerce and the ‘Demographic of One’

See how leading marketers use customer data and social insights to understand and target individuals.

March 26, 2013

The CIO: Facilitator of engaging employee experiences

CIOs can play a crucial role in shaping a global, mobile and social workforce.

March 24, 2013

Reengineering Business Intelligence

Deloitte University Press examines the potential to generate near-real-time business insights by coupling social data with traditional internal and external data sets.

March 22, 2013

IBM Socializes a Popular Communications Tool: Email

CMSWire discusses how IBM is redefining email as a social business tool that drives knowledge sharing and collaboration.

March 19, 2013

The evolving role of email in the social workplace

Join a webcast on March 21 for the IBM perspective on how social and mobile technologies are changing the nature of email.

March 19, 2013

How IBM became a leading social business

In this interview, Ed Brill, author of the new book Opting In, discusses the adoption of social business processes.

March 16, 2013

Where Linux led, OpenStack will follow

Daniel Frye of IBM explains why IBM has embraced OpenStack, and what it means for the future of cloud services.

March 15, 2013

Curious about Notes and Domino Social Edition?

Watch a demo and learn about the new features.

March 14, 2013

IBM Exceptional Web Experience 2013

Learn how to turn your business applications and analytics into personalized web experiences that drive customer loyalty and increase revenue.

March 13, 2013

Now available: IBM Notes and Domino 9.0 Social Edition

Learn how the latest version of this leading social email solution boosts productivity and speeds social business adoption.

March 6, 2013

Compete in the Era of "Smart"

Smarter enterprise

See how social businesses are taking the lead in building a Smarter Planet.

March 6, 2013

Accelerating social business

Accelerating social business

View an infographic on the value of IBM services and solutions.

March 6, 2013

App Dev Throwdown: Questionmine for IBM Connections

The Questionmine application for interactive video surveys and webinars can help reveal what customers want.

March 1, 2013

"Liking" isn't leading

Get the IBM POV on how social technology increases workforce productivity, customer engagement and revenue.

Feb 29, 2013

Transform your ability to lead

Transform your ability to lead

Learn the benefits of integrating social solutions into all your business processes.

Feb 27, 2013

Flexible social cloud collaboration tools

A webinar that covers how social cloud technologies like real-time online document editing, community blogs and file sharing can meet the needs of both IT and line of business clients.

Feb 27, 2013

Social collaboration helps IBMers develop patents

Read about the latest IBM research that demonstrates the value of social business.

Feb 26, 2013

Social business in the Huffington Post

A recent IBM infographic is featured in the tech section, highlighting the idea that thriving businesses are social by design.

Feb 24, 2013

A comprehensive platform for social business

Ray Wang, IBM thought leaders and speakers from organizations like Prudential, Genworth, Czarnowski and Celina Insurance discuss how the right platform for social business can drive competitive advantage.

Feb 23, 2013

Listening to the Voices of Social Business

Ethan McCarty discusses the IBM Voices website in this Wired article about the value of the right social business tools.

Feb 22, 2013

TedTalk on a universal translator for surgeons

IBM collaboration tools are part of an innovative appraoch to teaching laparoscopic surgery to students around the world.

Feb 18, 2013

The role of social business in customer engagement

HR and operations expert China Gorman writes about the uses of social business technology, and how it differs from social media.

Feb 16, 2013

IBM Customer Experience Suite

See how multi-channel audience engagement and advanced analytics open up new revenue opportunities and increase customer loyalty.

Feb 16, 2013

The IBM platform for social business

Watch a demo of how the latest IBM social business solutions work and add value to an organization.

Feb 15, 2013

What it means to build a smarter workforce

IBM smarter workforce solutions are built on a combination of behavioral analytics and an industry-leading platform for business collaboration.

Feb 14, 2013

Explore, analyze and collaborate

Watch a webcast on how to quickly develop an application that provides engaging, personalized customer experiences on desktop, smartphone and tablet browsers.

Feb 14, 2013

The rise of social business

Alistair Rennie, IBM Social Business General Manager, discusses the benefits of creating a smarter workforce and delivering exceptional customer experiences.

Feb 12, 2013

Conversations with industry innovators

Lenny Liebmann, IT columnist and host, and Irene Greif, Director - IBM Research Center for Social Business, discuss the impact of social business.

Feb 10, 2013

Ready for IBM Social Business solution showcase

Connect with IBM Business Partners who have expanded their industry solutions to integrate with IBM technology.

Feb 8, 2013

Build a social business with IBM SmartCloud

Try a market leading online collaboration solution for 60 days.

Feb 7, 2013

IBM is re-defining the "front office" with Social Networking, Social Analytics, Social Content, and Social Integration.

—OVUM's Richard Edwards

Feb 5, 2013

This 4.5 version is a momentum announcement. IBM continues to grow, add functionality to and improve Connections.

—Forrester's Rob Koplowtiz cited in Computer News: IBM to beef up content management, analytics in Connections enterprise social product

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Feb 4, 2013

IBM Collaboration Solutions Awards 2013

The IBM Collaboration Solutions Awards recognize social business solutions created with IBM software.

Feb 3, 2013

...sooner or later, enterprises will have to accept the fact that social media can be utilized for productive and profitable ends.

—UC Strategies: IT and Marketing Experts Pick Trends for 2013

Read more

Feb 2, 2013

The IBM Connect 2013 keynote presentations and breakout sessions demonstrated that IBM continues to disrupt the prevailing notion of the 'social layer' in the enterprise by integrating social functionality directly into other categories of software, both its own and that of third parties.

—DowBrook – IBM Connects Social

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Feb 1, 2013

IBM is a vendor to watch for its ability to help organizations of all sizes with social collaboration and human capital management.

—Ventana: IBM Provokes Social Collaboration and Smarter Workforce Revolution

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Jan 30, 2013

Connected Business blog

Social Business Strategist for IBM Collaboration Solutions Rawn Shah discusses business and technology issues that relate to social business practices and trends.

Jan 28, 2013

Reflecting on social business in 2012

Learn about the standout social business trends for 2012 and where it’s headed next.

Dec 17, 2012

IDC Worldwide Enterprise Social Software 2011 Vendor Shares report

For the third consecutive year, IDC ranked IBM number one in worldwide market share for enterprise social software.

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