IBM Social Business

I want to know what motivates customers...

Deliver relevant experiences and measure the value of each engagement across channels.

Understand how to cultivate customer relationships.


Design personalized experiences and cultivate strong customer relationships by executing across channels, devices and time.

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Sky Italia

See how Sky Italia uses real-time marketing to deliver the right message to each customer segment.

Provide customers with a more engaging digital experience.

Social Collaboration

An integrated set of tools that enable real-time knowledge-sharing, increased productivity and faster innovation.

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See how Omron integrated its outreach efforts with IBM Digital Customer Experience software.

Extend personalized marketing through the buying process.

eCommerce and Merchandising

Deliver personalized commerce experiences across every channel with insights from every interaction on every device at every location.

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See how ING uses analytics and Smarter Commerce solutions to understand its customers and clients.

Contact IBM Social Business

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