IBM Social Business

I need to know my
customers better...

So I can deliver personalized experiences and
create a customer-centric growth strategy.

Deliver personally relevant and rewarding customer experiences.

eCommerce and Merchandising

Deliver personalized commerce experiences across every channel with insights from every interaction on every device at every location.

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Air France

See how Air France developed a service strategy to increase customer satisfaction.

Cultivate authentic interactions with customers and clients.

Social Collaboration

Improve business processes by changing the way your workforce interacts. IBM collaboration software can change the way you identify, engage and create new market opportunities.

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SmartCloud Engage

See how aatranslations uses SmartCloud Engage to work with global customers.

Know your customers and improve the way you interact with them.

Predictive Business Intelligence

Broad analytics and behavioral science capabilities that turn customer data into valuable insights.

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See how helps customers make informed purchase decisions.

Contact IBM Social Business

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