Social Business

From liking to leading.

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Discover how IBM can help

Get the market-leading technologies and services that enable successful social business transformations.

Use the drop-down menu to explore IBM platforms, software and delivery solutions, grouped by business need.

Social business in numbers  

IDC ranks IBM #1 in enterprise social software for 5 years running.
IBM has solutions that incorporate analytical, social, process management and content management capabililties to solve business problems.
IBM is the undisputed leader in the 2012 Gartner ECM Magic Quadrant
Social network

IBM Platform
for social business

Get the integrated, secure and scalable technologies you need to cultivate collaboration and inspire advocacy at your organization.

Social networking

Maximize the collective intelligence of your workforce and strengthen partner and customer relationships with IBM’s integrated and secure social software platform.

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Social integration

IBM WebSphere Portal and Web Content Manager provide a single point of access to the applications, services, information and social connections that users need to innovate.

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Social analytics

IBM Social Analytics merge sophisticated analytics with communities to help your business understand social media and intelligently respond to emerging opportunities.

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Social content

IBM Enterprise Content Management provides content in context to share ideas, locate expertise and access relevant knowledge via professional social tools.

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Web experience

Social business

Whether you’re ready to adopt a full social platform or adapt your current processes for social integration, IBM can help you make your business more social.

IBM Global Business Consultants

Learn how IBM consultants can help you choose the right technology and set up a roadmap for your social business transformation.

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IBM Software Services for Collaboration

Connect with technical experts who can accelerate your organization's social business strategy with a focus on quantifiable results.

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Smarter workforce

Solutions for building
a smarter workforce

Get the tools and behavioural insights you need to promote a collaborative culture, robust customer engagement and greater efficiency across departments.

Talent Management

Empower your talent to share expertise and motivate more productive collaborations.

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IBM Employee Experience Suite

Let employees easily access information using agile, personalized work environments.

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IBM Solutions for Social Selling

Add social media, collaboration and analytics to traditional CRM and sales processes.

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Exceptional customer experiences

Solutions for creating
exceptional customer experiences

Deliver engaging, personalized online experiences to customers through integrated content, social capabilities and analytics.

IBM Customer Experience Suite

Using qualitative and quantitative analytics to understand individual customers, tailor how you deliver engaging content and provide seamless services.

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IBM Smarter Commerce

Understand how today's informed consumers make buying decisions—use advanced insights to start marketing and selling products in new ways.

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Delivering confidence and flexibility

Solutions for delivering
with confidence and flexibility

IBM can optimize the value and agility of the social business technology solutions that fit your organisation's needs.

IBM SmartCloud

Confidently achieve new levels of innovation and efficiency with enterprise–class cloud computing technologies and services.

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IBM Mobility

Target and optimize more business opportunities with a new mobile strategy, network and set of capabilities.

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