Go to the home page and use any of the four different options to browse our products (by industry, by type of solution, by business department or by business size). This will take you to listings for products that may fit your needs. For more help, contact an IBM representative, who can suggest products to consider. (See box at right, “Speak with an IBM rep.”)
You can also post questions to any of the product forums or blogs, or use the “Product Q&A” feature in any product listing.
You can contact an IBM representative, who is well versed in the needs of small and mid-sized businesses. We can be reached via phone, e-mail or live chat (See box at right, “Speak with an IBM rep.”). In addition, you will find detailed information (including customer ratings and reviews) within each product listing, and you can learn more by participating in the community forums and blogs.
Click the “live chat” link within “Speak with an IBM rep,” which only appears during times when representatives are available. This will take you to a page where you can initiate a one-on-one dialogue with IBM.
To make a purchase you can contact an IBM representative, who will direct you to the IBM product expert or appropriate IBM Business Partner to take your order. Look for the link within “Speak with an IBM rep” on the right side of this page.
For site help, e-mail us .
or call us at 1-800-IBM-4YOU (1-800-426-4968).
The IBM Smart Market Web site currently features products, geared to small and mid-sized businesses, from IBM and a core group of IBM Business Partners. In the future, the list of participating IBM Business Partners—and their products—will be expanded.
You have two options. You can select “The IBM Smart Business community” from the navigation bar at the top of any page in the IBM Smart Market Web site.
Alternatively, within each product overview page, you can click the “More information” tab to access a product blog, or the “Support” tab to access a product forum.
To post a comment, you will first need to register by clicking the registration link at the top of the page. (If you have already obtained an IBM Web ID, you do not have to re-register on the IBM Smart Market Web site; simply use your regular IBM ID and password to access these features.) Once you’re registered, click the “Post comment” button, sign in, enter your comment and hit “Send.”
An IBM ID is a single ID and password you can use to access information and applications across the ibm.com domain. It’s easy to obtain: click the “Register” link at the top of any IBM Smart Market Web site page and complete the registration form.
The first step is to register as an IBM Smart Market Web site user.
After you register you'll be able to post ratings and reviews within the individual product pages.
E-mail us or call us at
1-800-IBM-4YOU (1-800-426-4968).
If you need advice, see “Speak with an IBM rep” on the right side of this page to consult an IBM representative, who can discuss the products that are featured on the site and recommend solutions.
