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C2CRM 7.0

Company name:
Clear C2, Inc.

Listing date:
23 Oct 2009

Language:
English (US)

Product:
Software on site

C2CRM is a comprehensive 100% web-based CRM solution designed to integrate sales, marketing and customer service into one seamless, collaborative operation for mid-market customers. It is an easy to learn, simple to implement and affordable solution that has won ISM’s Top 15 award for 7 years in row.

C2CRM has been developed by ClearC2 Inc., a Premier IBM Business Partner. This solution is based on over 15 years of exhaustive research and comes with IBM’s assurance behind it.

This product is designed to run on the IBM Smart Cube. It is available separately or as part of a complete solution that includes a Smart Cube.

Suggested retail price:

Software on site

Application: Starts at $5,000.00, price includes base price and licensing fee for 10 users.

Whats included

Complete solution

Complete solution: Starts at $278.01/month or $8,885.00, price includes minimum hardware & services to run this application.

Whats included

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Pricing & Financing

Product features

C2CRM offers you the power and flexibility usually reserved for custom CRM solutions, with the ease of use and implementation typically associated with contact managers.

C2CRM is a complete CRM system that combines five solutions:

Relationship Management - relationship tracking; activity management for tasks and "to do" lists; mail/calendar activities to make appointments
Sales Management/Sales Force Automation - forecast, manage and track opportunities; quotes and contract management
Customer Service - customer support ticket system; field service; project management
Marketing Management - rich broadcasting messaging system for marketing campaigns; lead management; repository for documents and images
Analytics & Knowledge Management - reporting tool; workflow engine

Here are some of C2CRM’s great features:

Platform independent and employs a role-based methodology
Offers a rich graphical experience in a simple to use web browser interface that leverages the infrastructure and security model of Lotus
Comes pre-configured on IBM Smart Business, saving you the time and trouble associated with buying, deploying and managing the solution
Connected through IBM Smart Desk – an easy-to-use dashboard for autonomic management, maintenance and updates

For more information about C2CRM please visit: http://www.c2crm.com

Relationship Management

Managing customer data has never been easier. With Relationship Management, valuable customer information is in a central, secure repository for quick accessing and sharing by all customer-facing and support personnel, providing a unified customer experience.

Sales Force Automation

The Opportunities & Forecasting system allows a company to track revenue, margins, close probability and date, marketing events, and lead source. Furthermore, users can easily create high-quality pipeline and forecast reports in a matter of seconds.

Customer Service

The Customer Service function is a comprehensive group of modules designed to track post sales activities, resolve issues with a robust knowledge base system, provide help desk support, calculate time and material billing, and mange field service activity.

Marketing & Communications

Provides automated, collaborative marketing communications via the customer’s preferred method of contact. You can personalize the promotion of your products and services based on a customer’s individual needs. It measures campaign results from leads. Includes a document repository.

eBusiness Suite

Content Manager that allows the customer to design and deploy a Web site for external or internal use. Web pages are easily published and content is dynamically managed. Also provides customer interaction screens to facilitate web self service for order entry and customer support.

C2CRM Complete solution

This complete solution includes the application you selected and any additional software, hardware and services required to run it. Monthly financing is for 36 months.

Complete solution suggested retail price starts at $278.01/month or $8,885.00.

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