Innoprise Customer Information Systems (CIS) delivers a service-oriented approach integrating web services to deliver a blended customer self-service delivery model using telephone, internet, public kiosk, mobile, and wireless devices. With unlimited services per account, Innoprise CIS unifies customer management, billing and other customer oriented business processes.

Suggested retail price:

• Software on site: Starts at $28,000.00 per system
• Complete solution: Starts at $31,885.00 Price includes minimum hardware & services to run this application.

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Innoprise Community Development software automates the creation, issuance, and tracking of public sector community development activities. The software encompasses required end-to-end business processes that support city and county planning, zoning, permitting, building plan review, building inspections, licensing, and code enforcement. This is a significant advantage in reducing maintenance, simplifying changes, and lowering overall total ownership costs.

Suggested retail price:

• Software on site: Starts at $28,000.00 per system
• Complete solution: Starts at $31,885.00 Price includes minimum hardware & services to run this application.

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The Innoprise Print Server (IPS) is a multi-platform printing module that is included with every core Innoprise application as a complimentary product. With the IPS Innoprise applications generate print output without having to deal with the complexity of the various print systems.

The IPS gathers the requested data from the relational database within each application suite and displays it to the user on screen and various print formats such as PDF, HTML, or exporting to Microsoft Excel.

Suggested retail price:

• Software on site: Starts at $28,000.00 per system
• Complete solution: Starts at $31,885.00 Price includes minimum hardware & services to run this application.

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C2CRM is a comprehensive 100% web-based CRM solution designed to integrate sales, marketing and customer service into one seamless, collaborative operation for mid-market customers. It is an easy to learn, simple to implement and affordable solution that has won ISM’s Top 15 award for 7 years in row.

C2CRM has been developed by ClearC2 Inc., a Premier IBM Business Partner. This solution is based on over 15 years of exhaustive research and comes with IBM’s assurance behind it.

Suggested retail price:

• Software on site: Starts at $5,000.00 price includes base price and licensing fee for 10 users
• Complete solution: Starts at $278.01/month or $8,885.00 Price includes minimum hardware & services to run this application.

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WebDocs is a complete document and image management solution that gives you browser-based access to all your business information. Everything’s in one place, where it’s easy to find, use and share.

Use WebDocs to store, manage and route all kinds of electronic documents – Enterprise reports, PC files, invoices, work orders, and forms and other documents. When you manage your documents with WebDocs, you get more time to act on information, instead of searching for it.

Suggested retail price:

• Software on site: Starts at $6,995.00 price includes base price and licensing fee for 5 users
• Complete solution: Starts at $950.09/month or $30,364.00 Price includes minimum hardware & services to run this application.

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VACAVA RapidBiz empowers business users to rapidly create and deploy solutions for their areas of a business with little or no direct assistance from the IT department. It includes standard, pre-built Situational Interface Objects (SIO's) that provide commonly needed business functions such as customer information and lookup, product catalog and ordering, help desk and return management. With SIO’s the business user can very quickly assemble and deploy sophisticated workflows.

Suggested retail price:

• Software on site: Starts at $2,500.00 price includes base price and licensing fee for 25 Sitlets for 1 year(s).
• Complete solution: Starts at $6,385.00 Price includes minimum hardware & services to run this application.

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CyberOptic Group's CRM SmartStart Service Effectively organize and manage customer relationships to enable customer-facing employees in areas such as sales, customer support, and marketing to make quick yet informed decisions on everything from cross-selling and up-selling opportunities, to target marketing and competitive positioning strategies. Fully integrate marketing & sales, improve customer service, facilitate colaboration, and turn sales data into actionable and profitable information.

Suggested retail price:

• Software on site: Starts at $8,995.00 per system
• Complete solution: Starts at $403.02/month or $12,880.00 Price includes minimum hardware & services to run this application.

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Virtualization Environment

Suggested retail price:

• Software on site: Starts at $0.00 per system
• Complete solution: Starts at $121.56/month or $3,885.00 Price includes minimum hardware & services to run this application.

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CreditCardXpress ™ (CCX) is a payment solution for credit, debit and purchase cards that uses Elavon (formerly Nova Information Systems). Elavon is the 3rd largest credit card processor in North America and is rated the #1 processing network by MasterCard ® for speed, availability and reliability. CCX sends transactions directly to Elavon bypassing 3rd party processors.

With IBM’s assurance behind the solution, you can focus on building your business instead of worrying over your IT.

Suggested retail price:

• Software on site: Starts at $1,200.00 per system
• Complete solution: Starts at $159.11/month or $5,085.00 Price includes minimum hardware & services to run this application.

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With Digium’s Asterisk For Smart Cube VoIP phone system, businesses can consolidate and centrally manage their telephony solutions through the Smart Cube Control Centers graphical user interface, eliminating the need for a separate phone system appliance to manage. It also seamlessly integrates with Lotus Sametime collaboration suite and provides a range of applications including auto attendant, voicemail, call recording, automatic call distribution and support for up to 40 concurrent calls.

Suggested retail price:

• Software on site: Starts at $1,995.00 price includes base price and licensing fee for 20 Concurrent Calls
• Complete solution: Starts at $183.99/month or $5,880.00 Price includes minimum hardware & services to run this application.

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