Skip to main content

IBM ExperienceOne Customer engagement solutions. Learn more.

Smarter Commerce Global Summit. Watch the recap videos.

Make it personal and maximize the moment

Whether assisting a customer in real time, reaching new markets, or collaborating with partners and suppliers across continents in the blink of an eye, all enterprises must exceed expectations to achieve a competitive edge. And it is not just about speed, it is about the experience. Every interaction is a moment of truth, and moments matter.

From procurement to supply management, marketing, sales and service, leaders apply innovation and intuitive interactions to deliver delightful experiences every time. By infusing intelligence and context into all commerce processes, you can become essential to your customers, partners and suppliers—every moment. Create value, gain speed, grow revenue and improve profitability—that’s the power of Smarter Commerce.

IBM Smarter Commerce helps companies make the most of every moment. A Smarter Commerce approach helps leaders leverage data and cloud to build systematic approaches to engage with customers, partners and suppliers through our market leading customer engagement solutions and our partner and supplier engagement solutions. That’s the power of Smarter Commerce.

Nucleus Research Report:

IBM smarter Commerce Delivers

Nearly 15x ROI
Now, $14.79 for every dollar spent

Moosejaw Mountaineering reaches new heights of customer engagement