New York 2009
In collaboration with the Partnership for New York City, The City University of New York and other organizations from the public, private and voluntary sectors, IBM convened more than 500 forward-thinking leaders from 25 countries on October 1-2, 2009, to explore how cities can become smarter.
Hosted by IBM Chairman and CEO Samuel J. Palmisano, SmarterCities New York featured keynote addresses from major political and business leaders, as well as a half-day peer-to-peer exchange, best-practice sharing and brainstorming session. Highlights from the program and event videos follow.
Session I – A PLANET OF SMARTERCITIES
Our first session delved into what it would take to build smarter cities. In essence, our speakers and panelists underscored leadership, collaboration, standards, vision—and innovation. Watch the videos below for more.
Session II – A VISION FOR SMARTERCITES
In this session some of our nation's top governors and lieutenant governors explored the design of state government and discussed how to modernize local systems in ways that will benefit the entire system.
Session III – WHAT IT TAKES TO BUILD A SMARTER CITY
Civic leaders are shaping their own leadership agendas, but they need practical plans to make their vision real. Here, IBM offered five steps cities can take to become smarter. ABB's CEO Joseph Hogan looked at the energy and utility considerations of smarter cities.
THE SMARTERCITIES LEADERSHIP SERIES
During this morning session, participants broke up into smaller groups for structured discussions about the key systems that make up our cities—transportation, healthcare, education, public safety, government services, and energy and utilities.
Access to quality, affordable healthcare is paramount to individuals living in urban centers. Cities have a complex mix of healthcare challenges to address including an aging population, growing numbers of uninsured people, virus outbreaks and rapidly escalating costs. Yet the close proximity of doctors, nurses, hospitals, universities, research centers and critical support agencies presents a unique benefit that only cities can offer their residents. These facilities are able to share and integrate health information and to connect collaboratively with social services agencies, emergency services and other health-related urban services. Smarter healthcare systems begin to address the societal issues of healthcare by providing a shared vision that sets a foundation for plan development to improve delivery and performance and enable shared information that results in collaborative care. All of these contribute to a healthcare system that creates value and improves quality of life.
Moderator: Dr. Irving Wladawsky-Berger, Vice President Emeritus and Consultant, IBM Corporation and Visiting Lecturer, Massachusetts Institute of Technology
Dr. José Armando Ahued Ortega, Secretary of Health, Mexico City
Christopher Coburn, Executive Director, Cleveland Clinic Innovations
Dr. Denis Cortese, President and Chief Executive Officer, Mayo Clinic
Dr. Ronald Paulus, Executive Vice President, Clinical Operations and Chief Innovation Officer, Geisinger Health System
The movement of people and freight across towns, between cities or around the world is critical to economic vitality and quality of life. Transportation operators must balance capacity needs while addressing four key imperatives: predicting demand and optimizing transportation infrastructure and assets; improving the end-to-end traveler and customer experience; improving operational efficiencies while reducing carbon emissions; and sustaining safety and security. To address these requirements, smarter cities must consider the multimodal transportation needs within the city and the movement between cities and countries. This will require integrating the transportation "system of systems," and moving beyond the traditional solutions of steel, asphalt and concrete to a mix of technologies such as cameras, sensors and analytics, within and between transportation operators. This session examined the relationships across this "system of systems" and discussed how to create smarter transportation that is adaptable, responsive, sustainable and affordable.
Smarter Public Safety
Public safety is essential to the long-term health and vibrancy of a city and is among the most important factors to influence an individual's and a business's decision to choose a particular city. Today, a host of innovative, community-based approaches and new technologies are proving effective in helping to reduce urban crime and improve emergency response. However, equating public safety with "crime prevention" would oversimplify the challenge. To feel safe, citizens must have confidence in the entire city environment and its ability to resist threats of many types, including natural disasters and terrorism, among others. This session highlighted the opportunity that smarter cities bring through the use of advanced technologies and innovative approaches that help to anticipate and prevent crimes, effectively respond to emergencies, and enhance citizen services.
Salvatore Cassano, Chief of Department, New York City Fire Department
Smarter Energy & Utilities
New technologies, system-level analysis and optimization dramatically improve the delivery of a city's basic utilities: energy, gas and water. These basic utility services are the foundational elements—and, in fact, a prerequisite—for any smarter city implementation. With technologies and systems in place, suppliers and consumers alike can understand demand in real time through the use of broadband data streams, digital sensors and advanced analytics, leading to better decisions. By providing real-time information about prices and the flow of energy, an intelligent utility system helps balance the load and supports citizens and utilities in making smarter, more responsible choices about the way they buy, sell and manage electricity, water, gas and other resources. This session highlighted several best practices that are already in place to ensure a more dynamic and efficient use of these services.
Smarter cities require an education system that can deliver the skills needed to drive and sustain a city's success. It requires bringing together industry, government and academia to create an education system that is highly adaptive to individuals' needs, that fosters creativity and innovation, and that views the city itself as a valuable learning environment. Today, work flows across the globe, driving a new need for life-long education and skills acquisition. Our current education systems served the industrial era well, but a services- and knowledge-based economy has altered the global landscape and requires different skills and ways of learning. This session presented examples of how new technologies and interconnectedness are reshaping learning, transforming partnerships, driving innovation and enabling the acquisition of the new skills needed to successfully run our 21st century economy.
Moderator: Dr. Matthew Goldstein, Chancellor, The City University of New York
Smarter Government Services
Government services are essential to the economic health and quality of life of all citizens, businesses and the larger community. To thrive in the future, cities must make thoughtful decisions about prioritizing services that will support the vision and enable growth for the city. These decisions must be grounded in assessments of current needs, combined with insight about future trends and challenges. To make these new and improved services a reality, city leaders must drive the vision and take ownership of the implementation. Government services in a smarter city must be citizen- and business-centric, and offer greater transparency and improved resource sharing across agencies. This session explored the leadership and implementation approaches that have established innovative services and are making a difference in leading communities today.
Session IV – CULTURE AND THE SMARTER CITY
A smarter city is a cultured one. Whether through art, music, theater, dance, film, food or sports, culture adds vibrancy, draws acclaim, attracts new constituents and generates revenue and employment. More and more it is the difference between a stagnant city and a sustainable one. In this session, some of the leaders of our greatest cultural institutions discussed why it was important for city leaders to consider the role of culture in their cities.
Session V – SEIZING THE OPPORTUNITY
Forward-thinking city leaders are seizing the opportunity to make their cities, their regions and their countries smarter. The mayors of Atlanta, Charlotte, Phoenix and San Jose discussed their bold steps and imaginative approaches to designing smarter solutions. They commented on their infrastructure challenges and the long-term planning efforts required to address their cities' most pressing needs.
Session VI – THE LEADERSHIP CHALLENGE
As leaders, we all have a vital stake in ensuring that our cities become more resilient, more sustainable and more secure. Indeed, the health of our planet and of society depends on it. This session explored the challenge of leadership within a global context.