Meet the demands of today's insurance business with smarter solutions from IBM. From improved customer service, to more efficiency in the back office and better risk management, there's a smarter solution for you.
Front office
Front office includes the solution area of Customer,Care and Insight including solutions on customer intelligence, customer servicing, Campaign and Marketing, Cross Sell & Up-sell and Single view of the customer. Distribution solution area includes solutions on Agency Collaboration, Self-Service, and Multi-Channel Transformation
Back office
Back office includes solution area of Core Insurance Transformation including solutions on Claims Optimization, Underwriting Optimization, Agile Policy Administration, Product Development & Optimization and Work Optimization
Integrated Risk Management
Risk has never been a bigger challenge than in today's environment. Integrated risk management solution area includes solutions on Fraud, Analysis and Prevention, Risk and Compliance including Solvency II and Operational and IT Risk
- Integrated risk management overview
- Financial risk
- Financial crimes
- Ops & IT risk
- Governance & compliance