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A vision for patient care

How data becomes the first line of treatment

From demographics to medical history to personal values, every patient is a wellspring of information. And that wellspring could very well become a flood, as available patient data is expected to increase exponentially over the next ten years.1

But do healthcare organizations know how to find and transform that powerful data to improve quality of care and performance? A key is data integration. And some have already begun.

LARHIX UMass Memorial Health Care

US-based LARHIX reduced duplicate testing by 93 percent and reduced time to specialist consultations from weeks and months to just days using a decentralized Web portal. By delivering a subscription-based information sharing solution that easily integrates with any EMR or clinical system, UMass Memorial created a financially sustainable network that is fully scalable.

The benefit of using evidence to inform decisions can be visible across an organization, from brand value—in making a hospital or practice more attractive to potential patients—to operational value—lowering administrative costs and improving resource utilization. But information isn't what is at the center of this approach. Patients are.

Build a more patient-centric organization with strategic IT investments

Our research shows that investment in information technologies that help your organization leverage patient data is now shown to have a positive return on investment. Providers that successfully use patient data to drive improved outcomes and better business performance take a strategic view of the capabilities they employ to realize their goals. The strategic view looks at these capabilities holistically, as a series of investments that build upon each other to achieve what we define as a Collaborative Care environment in the hospital or physician's practice.

Chart: Patient-centered care: a competency outcome map. Source: IBM Center for Applied Insights

The pressures on the world's healthcare systems are real: increasing costs, inconsistent quality and inaccessibility to timely care. Healthcare providers are being pressured to transform in order to thrive in these uncertain times. But such a transformation can be enabled by the adoption and integration of a patient-centric approach into business and clinical processes.