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Aerospace and defence
Lower costs, manage life cycle risks and improve regulatory compliance with more effective modelling, collaboration and product-line engineering solutions.

With quality and efficiency as industry bywords, integrated solutions that help lower costs and risk help the manufacturers design and deliver more effectively.

In the volatile economic environment, innovative banking solutions help improve customer service, drive business model efficiency and manage operational risk.

Chemicals and petroleum
From exploration and production to global operations to asset management, Integrated Service Management offers a powerful response to industry challenges.


Communications service providers need innovative solutions to address the limits of the backbone, a competitive environment and customer loyalty.

Visibility, control and automation enable manufacturers to deliver quality service, manage risk and compliance, maximise ROI and accelerate business growth.

Energy and utilities
Smart meters, new business models, security, aging infrastructure, distributed generation, changing regulations... all require smarter solutions.

Smart service management can help government agencies reduce complexity and waste, and deliver services more effectively to the citizens who rely on them.


Smarter healthcare solutions and services drive improved safety and quality of care, process efficiency, and patient satisfaction.

Delivery of exceptional, higher-quality services can be accomplished with reduced cost and operational risk.

Global market forces require retailers to use innovative ideas for merchandising, supply chains and operations to deliver a smarter shopping experience.

Travel and transportation
Continuous service enhancements help companies improve traveller and customer experience, operational efficiency, and asset reliability and availability.