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Smarter communications

Communication providers do more than provide a dial tone. They connect and enable business. Here's how they can be smarter.

XO Communications cuts churn rates
IBM Business Analytics helped target flight-risk customers with new campaigns, reducing turnover rates by 23% and saving nearly $4 million a year.

Transforming African mobile communications
This first of its kind project in Africa enables Bharti Airtel to deliver 2G and 3G mobile services across the continent, including technology that allows users to access and share information over a telephone.

Mobitel does more with SOA
An SOA solution from IBM helps the Slovenian communications provider give their customers faster service and a wider variety of offerings.

Boosting sales up to 1000%
In Europe, KPN needed to maximize cross- and up-selling opportunities. They used IBM SPSS predictive analytics to target direct marketing campaigns and increase response by 400 to 1,000 percent.

From old school to powerful tools
C Spire Wireless used spreadsheets and ledgers for financial reporting. IBM provided a powerful business performance management solution with up-to-date information; advance troubleshooting; and fast, flexible reporting and ad-hoc analysis.