Smarter Insurance

Meet the demands of today's insurance business with smarter solutions from IBM. From improved customer service, to more efficiency in the back office and better risk management, there's a smarter solution for you.

Front office

Front office includes the solution area of Customer,Care and Insight including solutions on customer intelligence, customer servicing, Campaign and Marketing, Cross Sell & Up-sell and Single view of the customer. Distribution solution area includes solutions on Agency Collaboration, Self-Service, and Multi-Channel Transformation

• Front office overview (US)
• Sales & service (US)
• Data & analytics (US)
• Distribution channel management (US)

Back office

Back office includes solution area of Core Insurance Transformation including solutions on Claims Optimization, Underwriting Optimization, Agile Policy Administration, Product Development & Optimization and Work Optimization

• Core systems (US)
• Life (US)
• Non-Life (P&C) (US)
• Claims (US)

Integrated Risk Management

Risk has never been a bigger challenge than in today's environment. Integrated risk management solution area includes solutions on Fraud, Analysis and Prevention, Risk and Compliance including Solvency II and Operational and IT Risk

• Integrated risk management overview (US)
• Financial risk (US)
• Financial crimes (US)
• Ops & IT risk (US)
• Governance & compliance (US)

Insurance software solutions

• IBM software for a smarter insurance industry (US)