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Smarter Cities

The insight to identify, transform and progress

Human services

Human services support the needs of the citizen as an individual, both as developmental foundations and as social assistance. Typically this includes workforce services, social programs, healthcare and education.

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Social programs

Citizen-driven social programs enable timely access to the right programs, effective delivery of such programs, and improved outcomes to ensure that citizens are getting promised benefits — with reduced cost of delivery. Explore social programs solutions for cities.

Alameda county in California, teamed with IBM to deploy an information management system that combines entity analytics with business intelligence to give workers an agency-wide, comprehensive view of individual social services cases.

Alameda County, California, improves social services by coordinating agencies through a new reporting system.

The city of Corpus Christi, Texas is working with IBM to add intelligence to thousands of city assets, improving the way social services are delivered to the cities 280,000 residents

Corpus Christi, Texas, adds intelligence to thousands of city assets, improving the way services are delivered to its residents.

The value of smarter social services
Transforming service delivery in challenging times

Social programs solutions for cities



Healthcare analytics turns data into clinical and business insights in real time for point-of-care decisions and productivity. Forward-thinking organizations are connecting their healthcare data, systems and processes to facilitate secure communications and information sharing. Visit Smarter healthcare (US) and explore healthcare solutions for cities.

Smart is... proactive healthcare through analytics. Interview with Dr. Duangnet Chatree from Bangkok Hospital

Bangkok Hospital personalized care and optimized decision making with unified patient records and real-time business information.

Accountable care: Redefining value and success in healthcare

Competing for the new healthcare consumer

Healthcare solutions for cities



Advances in education management and technology—analytics, early warning systems to identify at-risk students, cloud computing—can help our systems refresh outdated infrastructures with new functionality. Visit Education for a smarter planet (US) and explore education solutions for cities.

Smart is...raising school graduation rates with data modeling Hamilton County Department of Education. Interviewee: Kirk Kelly, Director of Accountability and Testing

The Hamilton County Department of Education uses analytics and advanced modeling tools to keep kids on the right track.

Mobile County Public Schools reduce the student drop-out rate using a targeted business intelligence solution.

Smarter Education: Building the foundations of economic success

Education solutions for cities