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Human services

Human services support the needs of the citizen as an individual, both as developmental foundations and as social assistance. Typically this includes workforce services, social programmes, healthcare and education.

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Social programmes

Citizen-driven social programmes enable timely access to the right programmes, effective delivery of such programmes, and improved outcomes to ensure that citizens are getting promised benefits — with reduced cost of delivery. Explore social programmes solutions for cities (US).
 

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Alameda County, California, improves social services by coordinating agencies through a new reporting system.

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Corpus Christi, Texas, adds intelligence to thousands of city assets, improving the way services are delivered to its residents.

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The value of smarter social services
Transforming service delivery in challenging times

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Social programmes solutions for cities


 

Healthcare

Healthcare analytics turns data into clinical and business insights in real time for point-of-care decisions and productivity. Forward-thinking organisations are connecting their healthcare data, systems and processes to facilitate secure communications and information sharing. Visit Smarter healthcare (US) and explore healthcare solutions for cities (US).
 

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Bangkok Hospital personalised care and optimised decision making with unified patient records and real-time business information.

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Accountable care: Redefining value and success in healthcare

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Competing for the new healthcare consumer

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Healthcare solutions for cities


 

Education

Advances in education management and technology—analytics, early warning systems to identify at-risk students, cloud computing—can help our systems refresh outdated infrastructures with new functionality. Visit Education for a smarter planet (US) and explore education solutions for cities (US).


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The Hamilton County Department of Education uses analytics and advanced modeling tools to keep kids on the right track.

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Mobile County Public Schools reduce the student drop-out rate using a targeted business intelligence solution.

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Smarter Education: Building the foundations of economic success

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Education solutions for cities