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Solutions for more instrumented, interconnected and intelligent systems

Solutions for more instrumented, interconnected and intelligent systems


Meet the demands of today's insurance business with smarter solutions from IBM. From improved customer service, to more efficiency in the back office and better risk management, there's a smarter solution for you.


Front office

Front office includes the solution area of Customer, Care and Insight including solutions on customer intelligence, customer servicing, Campaign and Marketing, Cross Sell & Up-sell and Single view of the customer. Distribution solution area includes solutions on Agency Collaboration, Self-Service, and Multi-Channel Transformation


Back office

Back office includes solution area of Core Insurance Transformation including solutions on Claims Optimization, Underwriting Optimization, Agile Policy Administration, Product Development & Optimization and Work Optimization


Integrated Risk Management

Risk has never been a bigger challenge than in today's environment. Integrated risk management solution area includes solutions on Fraud, Analysis and Prevention, Risk and Compliance including Solvency II and Operational and IT Risk