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Industry by industry, process by process

A smarter planet, while global by definition, happens on the industry level. It is driven by forward-thinking organizations that share a common outlook: They see change as an opportunity, and they act on possibilities, not just react to problems.

Since introducing the smarter planet concept, IBM has collaborated with more than 600 organizations worldwide that each do their part in making this vision a reality.

Leaders from many of these businesses and governments joined us in November 2010 for our Smarter Industries Symposium in Barcelona. There, they shared their own stories of building a smarter planet.

From the symposium came these 10 new industry reports, collectively The State of Smarter Industries - Barcelona 2010 (US). Each report shows how its industry is growing into the smarter planet concept, offers industry-specific solutions and demonstrates cross-industry collaborative opportunities for growth.



In a competitive landscape that favours the fastest and the smartest, financial services firms that invest in building sophisticated insight and predictive analytics will be better positioned to emerge as market leaders.

A combination of empowered consumers, new competitors and a sharp increase in demand for mobile and data services has conspired to thrust this crucial sector into a constant state of change.

Education will be the critical determinant of success for our communities in the 21st century. Student learning can be enhanced by insight from data that identifies at-risk students, skills gaps and recommended interventions.

With billions of people connected by nearly a trillion devices, there is a wealth of untapped data that electronics companies are just starting to understand. Now is the time for electronics companies to convert data into insights.



Energy and utilities
For most energy and utility companies, success will be achieved through transforming the utility network, improving generation performance, and transforming customer operations.

This is a new landscape for public governance, one that requires much more than simple, temporary fixes. Governments still will be required to provide leadership and services that address the evolving needs of 21st century citizens.

Healthcare organizations will need to develop new competencies to redefine value for their stakeholders. As value becomes understood as a measure of health and well being, organizations that respond will succeed.

Insurers need to manage actuarial, financial, operational and IT risk in a holistic manner—finding synergies between them to help increase business agility and lower costs.



Media & Entertainment
In an industry that already trades heavily in digital information, it’s not surprising that data will support the crucial transformation of both the operations and customer value propositions of media companies.

Oil and gas
Depending who you ask, oil and gas companies are expected to increase productivity, at lower cost to consumers, with less market volatility, all while managing the international political dynamics and protecting the environment.

The key to retail success remains the forging of closer ties to the customer. Simply put, the retailers that truly understand their customers are able to offer a compelling and seamless brand experience—and, ultimately, to succeed.

The travel and transportation sector is on the verge of a transformative change. For the first time, we can monitor, measure and manage transportation operations in real time, for more informed decisions to drive better outcomes.