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Healthcare Solutions

A dose of insight for healthcare

smarter care

Smarter Care uncovers valuable insights into lifestyle choices, social determinants and clinical factors, enabling holistic and individualized care to optimize outcomes and lower costs.


Watson in healthcare

Medical information doubles every five years. Watson can help healthcare organizations analyze data to improve patient outcomes and make processes more efficient.

According to the World Health Organization, as many as one in ten patients in developed countries is actually harmed while receiving hospital care. The organization also finds that additional hospitalization, litigation costs, infections acquired in hospitals, lost income, disability and medical expenses have cost some countries between US$ 6 billion and US$ 29 billion a year.

Causes of these ailments include inefficiency and misaligned incentives. Money does not buy quality. There is too little patient involvement in our disease-centered world.

While healthcare organizations are amassing vast amounts of data, multiple versions of the truth producing errors in hospital, patient care and payment processes. Physicians have been on information overload for decades, contributing to the estimated 15% of diagnoses that are inaccurate or incomplete (Harvard Business Review, April, 2010). We don't understand why medicine works for one patient but not another. And growing shortages of nurses and medical specialists put more strain on broken systems.

But rather than focus on what is wrong with healthcare, let's imagine how information insights—coupled with clinical collaboration—can dramatically improve quality of care, patient safety and outcomes, while also improving the cost-effectiveness of care.

The smarter approach to healthcare is one that turns data into clinical and business insights for better outcomes. It instruments processes with those insights in real time for point of care decisions and productivity. And hospitals, medical centres and clinicians can work smarter by bringing seamless, patient-centered, holistic and proactive approaches into their interactions with a patient, to deliver better care experiences that emphasize prevention and wellness.

Forward-thinking organizations are connecting their healthcare data, systems and processes to facilitate secure communications and information sharing. The IBM Institute for Business Insights provides proven return on investment for such iniatives (US). Taking this step can help establish the foundation for smarter healthcare systems that seamlessly deliver integrated care, centered on the patient.
 

Perspectives on Watson:healthcare

Perspectives on Watson:healthcare

The ability to deliver precise answers to support a medical diagnosis could go a long way toward addressing a key challenge facing physicians. Watson, the IBM computing system designed to play Jeopardy!, could help physicians to deliver more accurate diagnosis and treatment decisions.

Ultimately,the goal is a more coordinated,aligned and efficient healthcare delivery system, one where clinicians will have clinical evidence and greater clarity to what is needed to improve the health for specific
individuals and for communities,at a cost that is sustainable.This is a most exciting time for the healthcare industry and many organizations are embracing the opportunity.Change done well has the potential to truly reinvent care,outcomes and cost,providing a great foundation for the future. Barry Burk Vice-President Healthcare industry,IBM Canada

Ultimately,the goal is a more coordinated,aligned and efficient healthcare delivery system, one where clinicians will have clinical evidence and greater clarity to what is needed to improve the health for specific individuals and for communities,at a cost that is sustainable.

This is a most exciting time for the healthcare industry and many organizations are embracing the opportunity.Change done well has the potential to truly reinvent care,outcomes and cost,providing a great foundation for the future.

Barry Burk
Vice-President Healthcare industry,IBM Canada

Events

Forum Santé International (FSI)


Manitoba eHealth Conference

IBM Thought Leadership Whitepapers

IBM Smarter Care: Impact at the point of care

The evolving promise of genomic medicine

On Demand Webcasts

Analytics Across the Healthcare Ecosystem

Transforming Healthcare with Care Process Management featuring The Ottawa Hospital

Managing our 'top 1%' - Integrating Acute and Primary Care

From Evidence to Insights -Achieving Outcomes that Matter

Improving Healthcare Outcomes with Advanced Analytics

A Collaborative Approach to Identity Management featuring the BC Services Card


 

Individuals will be served by collaborative, coordinated health systems. Governments. Address the current lack of sustainability by providing leadership and political willpower, removing obstacles, encouraging innovation and guiding countries to sustainable solutions. Communities. Make realistic, rational decisions regarding lifestyle expectations, acceptable behaviors and healthcare rights and economies. Pharmaceuticals and Device Manufacturers. Work collaboratively with care delivery organizations, clinicians and individuals to create products that improve outcomes and lower costs. Care Delivery Orgaznizations. Expand the current focus on episodic acute care to encompass the enhanced management of chronic diseases and the life-long prediction and prevention od illness. Doctors and other Caregivers. Develop partnership with individuals, payers/health plans and other stakeholders, collaborating to promote and deliver more evidence-based and more personalized healthcare. Payers and Health Plans. Help individuals remain healthy and get more value from the healthcare system while assisting care delivery organizations and clinicians in delivering higher-value healthcare.

Individuals will be served by collaborative, coordinated health systems.

Governments
Address the current lack of sustainability by providing leadership and political willpower, removing obstacles, encouraging innovation and guiding countries to sustainable solutions.
Communities
Make realistic, rational decisions regarding lifestyle expectations, acceptable behaviors and healthcare rights and economies.
Pharmaceuticals and Device Manufacturers
Work collaboratively with care delivery organizations, clinicians and individuals to create products that improve outcomes and lower costs.
Care Delivery Orgaznizations
Expand the current focus on episodic acute care to encompass the enhanced management of chronic diseases and the life-long prediction and prevention od illness.
Doctors and other Caregivers
Develop partnership with individuals, payers/health plans and other stakeholders, collaborating to promote and deliver more evidence-based and more personalized healthcare.
Payers and Health Plans
Help individuals remain healthy and get more value from the healthcare system while assisting care delivery organizations and clinicians in delivering higher-value healthcare.


 

Essential steps to smarter healthcare

The healthcare industry now needs to perform on a more competitive, outcomes basis, shifting from fee for service to value based on quality and cost. Here are a few examples of organizations that are focusing on different aspects of quality and making real progress.

 

Efficiency and quality of care
Healthcare organizations can use analytics to uncover insights to identify and act on meaningful trends in clinical and quality indicators, making processes more efficient.

MEDIC

Clinician effectiveness
Whether at the bedtime, in the operating room or the emergency department, the time that care providers spend with patients is of the utmost value.

Bringing better healthcare home
Emergency rooms are extremely stressful and unpredictable places. Toronto East General recently introduced a wireless communication device called the Vocera communicator, implemented with IBM. It allows workers to communicate with security by simply double-tapping the device. Users can also control the device with naturally spoken commands. Vocera has reduced response time to "Code White" alarms for security incidents from two and half minutes to 59 seconds. The solution also cuts down phone tag, overhead paging and the need to physically search for a person, making it easier for staff to communicate quickly, securely and efficiently throughout the hospital.

For the 800-bed Kingston General Hospital (PDF, 888KB) in Ontario, Vocera is the "must have" communications tool that nurses found helped to reduce by 25% the time they spent on phone calls, paging and tracking people down, while increasing the time spent on direct patient care.

Improve care for patients with chronic disease
According to the World Health Organization, heart disease, stroke, cancer, chronic respiratory diseases and diabetes, are by far the leading cause of mortality in the world, representing 60% of all deaths.

Use genetic insights to help diagnose hereditary disease
Incorporating individualized patient information into analyses using advanced analytics can help to determine more effective treatments.