Skip to main content

Featured case studies

At Alameda County Social Services Agency, analytics provide a 360° view, reducing costs, response time and fraud.

Following a complete rethink of their approach to technology, the City of Burnaby improves citizen services with an integrated ERP solution.

Social Services in Utah get a boost from a cost-effective solution -- and an innovative approach.

Clark County Family Services boosts its ROI by using analytics to improve services, streamline processes and support funding clainms.

“Connecting Windsor-Essex” initiative and social software help improve citizens’ quality of life.

Edmonton Police Service takes a bigger bite out of crime, thanks to business intelligence and performance management solutions.

Manitoba Agriculture, Food and Rural Initiatives—Helping to keep the Manitoba food chain safe by tracking disease outbreaks.

Business Intelligence and planning solution helps York Region's Community & Health Services improve long-term processes, enhance its budget reporting model, and meet its evolving needs.

Work & Asset Management
Giving the City of Cambridge's Department of Public Works deep visibility into the city's infrastructure, allowing proactive asset management—saving millions in the process.

Sustainable government
Dubuque, Iowa, becomes a model for sustainability in smaller communities, starting with water consumption.

Food Safety
BC Egg boosts food safety and enhances operational planning by tracking the complete lifecycle of 65 million eggs per year with business analytics.

Public safety
Memphis, Tennessee, uses analytics and video surveillance to strengthen crime fighting and emergency response.

Transportation services
In New York City, IBM and city agencies make public transport more accessible through the Access My City application.