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Featured case studies
Alameda County

At Alameda County Social Services Agency, analytics provide a 360° view, reducing costs, response time and fraud.

City of Burnaby

Following a complete rethink of their approach to technology, the City of Burnaby improves citizen services with an integrated ERP solution.

Utah

Social Services in Utah get a boost from a cost-effective solution -- and an innovative approach.

Clark County

Clark County Family Services boosts its ROI by using analytics to improve services, streamline processes and support funding clainms.

Connecting Windsor-Essex

“Connecting Windsor-Essex” initiative and social software help improve citizens’ quality of life.

Edmonton Police

Edmonton Police Service takes a bigger bite out of crime, thanks to business intelligence and performance management solutions.

Manitoba Agriculture, Food and Rural Initiatives

Manitoba Agriculture, Food and Rural Initiatives—Helping to keep the Manitoba food chain safe by tracking disease outbreaks.

York Region's

Business Intelligence and planning solution helps York Region's Community & Health Services improve long-term processes, enhance its budget reporting model, and meet its evolving needs.

Work & Asset Management

Work & Asset Management
Giving the City of Cambridge's Department of Public Works deep visibility into the city's infrastructure, allowing proactive asset management—saving millions in the process.

Sustainable government

Sustainable government
Dubuque, Iowa, becomes a model for sustainability in smaller communities, starting with water consumption.

Food Safety

Food Safety
BC Egg boosts food safety and enhances operational planning by tracking the complete lifecycle of 65 million eggs per year with business analytics.

Public safety

Public safety
Memphis, Tennessee, uses analytics and video surveillance to strengthen crime fighting and emergency response.

Transportation services

Transportation services
In New York City, IBM and city agencies make public transport more accessible through the Access My City application.