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Business process outsourcing

Partner with IBM for globally-delivered business processes supporting finance and administration, human resources, supply chain and customer relationship management

Choose an outsourcing delivery method for the results you need: strategic change, process efficiency or optimization of individual processes
Overview

IBM Managed Business Process Services offer you innovative options to combine process, people and technology in outsourced delivery models that create real business value. Our unsurpassed global delivery expertise and infrastructure provide solutions for your industry across major business process areas.

  • Customer Relationship Management
  • Finance and Administration
  • Human Resources
  • Procurement and Supply Chain Management

Outsourcing your business processes with IBM can help your company address a range of needs through a variety of delivery models:

  • Achieving cost savings
  • Driving business model change
  • Enabling strategic transformation

IBM can deliver continuous improvement of processes, applications and infrastructure. Through our subsidiary, IBM Daksh, we provide improved efficiency and customer satisfaction, targeting reduced costs.


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Pushing the boundaries of excellence
IBM Daksh awarded Frost & Sullivan's Asia Pacific Contact Center Outsourcing Vendor of the Year 2007

IBM Daksh awarded Frost & Sullivan's Asia Pacific Contact Center Outsourcing Vendor of the Year 2007

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