How to order IBM publications

In the U.S. only

You can order, for a fee, additional hardcopy books or softcopy collections on the Web, by using a toll-free 800 telephone number, or by sending an order form using fax or direct mail as follows:

• Visit the IBM Publications Center US Web site
  
  Once there, select Search for publications. The IBM Publications Center Web site currently requires a credit card for all orders.



• Phone:

  1-800-879-2755 (for single copies)
  1-800-426-2255 and mention priority code LE001 (for feature codes)

• Fax:

  1-800-445-9269

• Direct mail:

  IBM Corporation
  PO Box 29570
  Raleigh, NC 27626-0570

For licensed books and licensed softcopy collections, be prepared to provide your IBM customer number. You can charge the books to your IBM customer account or to a credit card (American Express, Diner's Club, MasterCard, or VISA).

You can subscribe to hardcopy books or softcopy collections using the Publication Notification System (PNS) Web site. A profile through PNS runs until you cancel it. PNS notifies you by e-mail when an update is made to the publication. You will then need to place an order to receive the item. You will be billed when the publication is shipped.

In Canada only

You can order, for a fee, additional hardcopy books or softcopy collections on the Web, by using a toll-free 800 telephone number, or by sending an order form using FAX, e-mail, or direct mail as follows:

• Phone:

  1-800-426-4968



• FAX:

  1-403-267-4455



• e-mail:

  pubs.ca.ibm.com



• Direct mail:

  IBM Canada Ltd.
  Publications Services
  144 4th Avenue S.W.
  Calgary, Alberta
  Canada T2P 3N5

For licensed books and licensed softcopy collections, be prepared to provide your IBM customer number. You can charge the books to your IBM customer account or to a credit card (American Express, Diner's Club, MasterCard, or VISA).

You can subscribe to hardcopy books or softcopy collections using the Publication Notification System (PNS) Web site. A profile through PNS runs until you cancel it. PNS notifies you by e-mail when an update is made to the publication. You will then need to place an order to receive the item. You will be billed when the publication is shipped.

In other countries

You can, for a fee, order additional hardcopy books or softcopy collections in your country, using one of the following methods:

• Visit the IBM Publications Center Web site
  
  Once there, select a country and then use the search capability. The IBM Publications Center Web site currently requires a credit card for all orders.



• Access PUBORDER on the IBMLink application, either directly or at the IBMLink Web site.



• Contact your IBM representative or call your local IBM office and ask for the literature department.

For licensed books and licensed softcopy collections, be prepared to provide your IBM customer number. You can charge the books to your IBM customer account or to a credit card (American Express, Diner's Club, MasterCard, or VISA).

You can subscribe to hardcopy books or softcopy collections using the Publication Notification System (PNS) Web site. A profile through PNS runs until you cancel it. PNS notifies you by e-mail when an update is made to the publication. You will then need to place an order to receive the item. You will be billed when the publication is shipped.

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