IBM Privacy practices on the web
Scope
This statement applies to IBM Web Sites Worldwide.
Personal information
In general, you can visit us on the Internet without telling us who you are or giving us personal information. There are times when we may need information from you, for instance: to process an order, to correspond, to provide a subscription or in connection with a job application. We may supplement this information to complete a transaction or to provide better service.
Uses
- To fulfill your requests by us or by others involved in fulfillment.
- To contact you for customer satisfaction surveys, market research or in connection with certain transactions.
- By IBM and selected organisations for marketing purposes if you have permitted such use.
- In a non-identifiable format for analysis (e.g., Clickstream Data).
- To develop our business relationship if you represent an IBM Business Partner or Vendor.
Your choices
- When we collect information from you, you may tell us that you do not want it used for further marketing contact and we will respect your wishes.
- You may also turn off cookies in your browser.
Important information
IBM is a member of TRUSTe (www.truste.org) in the United States. In addition, IBM participates in the EU Safe Harbor Privacy Framework as set forth by the United States Department of Commerce. As part of our participation in the Safe Harbor, we have agreed to TRUSTe Watchdog dispute resolution for disputes relating to our compliance with the Safe Harbor Privacy Framework. If you have any complaints regarding our compliance with these aspects of the Safe Harbor, you should first contact us at: privacy@us.ibm.com.
If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe. The TRUSTe dispute resolution process will be conducted in English.
For IBM’s complete privacy policy, see “IBM’s privacy practices on the web”.