General contact information
General inquiries
Tel: +27-11-302-9111
Fax: +27-011-302-6161
E-mail: ibm4you@za.ibm.com
www.ibm.com/za/en/
Shopping
Tel: 0860-788-788
Address
IBM South Africa
Private Bag X9907
Sandton
South Africa
2146
Support
Technical Support
Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
IBM Software Support
(Infomation Management, Lotus, Rational, Tivoli, and WebSphere)
Tel: 0800 11 0756
Tel: +27 11 302-8888
Non Contracted customers (defect support)
Tel: 0800-11-0756
Support Line Contracted Customers
Tel: +27 11 302-8888
IBM (all other products / contracts )
Tel: 0800 11 0756
Tel: +27 11 302-8888
Ascential
Tel: +44 208 818 0702
INFORMIX
Tel: 0800 99 10 69
Fax: (+44)-208 818 1180
E-mail: ifmxsup@za.ibm.com
Customer support
Contracts, orders status, delivery, inventory, invoices and payments.
- Tel: 0860 700 700
- Fax: +27 11 302 8188