General contact information
General inquiries
Tel: + 84 4 3946 2021 (Hanoi),+ 84 8 3520 2099 (Hochiminh City)
Fax: +84 4 3946 0203
E-mail: ibmvietnam@vn.ibm.com
Website:
www.ibm.com/vn/vi/
www.ibm.com/vn/en/
Address
Hanoi:IBM Vietnam Co., Ltd.
Level 2, Pacific Place Bldg
83B Ly Thuong Kiet St., Hoan Kiem Dist.,
Hanoi
Vietnam 10000
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Hochiminh City:
IBM Vietnam Co., Ltd.
Floor 3B, Saigon Trade Center Bldg
37 Ton Duc Thang St., Dist.1
Ho Chi Minh City
Vietnam 10000
Support
Technical Support
Electronic service requests can be submitted for hardware or software under warranty or with a support contract.Rational
Tel: +61 2 93549352
Lotus
Tel: +65 6444 9335
Informix
Prime Shift: 65 390 2864
Off-shift sev1's: dial AT&T Direct code: (Note 1) 888-876-9797 (Note 2)
infxtech@sg.ibm.com
IBM Software Support
(Information Management, Lotus, Tivoli, Security Software and WebSphere)
Hanoi : +84 4 3946 2000
Hochiminh City: +84 8 829 5160
Services contact
Tel: + 84 4 3946 2000
E-mail: services@vn.ibm.com
E-mail: helpdesk@vn.ibm.com