Vietnam

General contact information


General inquiries

Tel: + 84 4 3946 2021 (Hanoi),
+ 84 8 3520 2099 (Hochiminh City)
Fax: +84 4 3946 0203
E-mail: ibmvietnam@vn.ibm.com
Website:
www.ibm.com/vn/vi/
www.ibm.com/vn/en/

Address

Hanoi:
IBM Vietnam Co., Ltd.
Level 2, Pacific Place Bldg
83B Ly Thuong Kiet St., Hoan Kiem Dist.,
Hanoi
Vietnam 10000
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Hochiminh City:
IBM Vietnam Co., Ltd.
Floor 3B, Saigon Trade Center Bldg
37 Ton Duc Thang St., Dist.1
Ho Chi Minh City
Vietnam 10000

Support


Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.


Rational
Tel: +61 2 93549352

Lotus
Tel: +65 6444 9335

Informix
Prime Shift: 65 390 2864
Off-shift sev1's: dial AT&T Direct code: (Note 1) 888-876-9797 (Note 2)
infxtech@sg.ibm.com

IBM Software Support
(Information Management, Lotus, Tivoli, Security Software and WebSphere)
Hanoi : +84 4 3946 2000
Toll Free: 1206-0101

Services contact
Tel: + 84 4 3946 2000
E-mail: services@vn.ibm.com


Customer support

Contracts, orders status, delivery, inventory, invoices and payments.