General contact information
General inquiries
Tel: + 84 4 946 2021
+ 84 8 824 1474
Fax: +84 4 946 0203
+84 8 822 5432
E-mail: ibmvietnam@vn.ibm.com
www.ibm.com/vn/en/
Address
IBM Vietnam Company
2nd Floor, Pacific Place
83B Ly Thuong Kiet
Hanoi,
Vietnam
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5th Floor, Diamond Plaza
34 Le Duan, District 1
Ho Chi Minh City,
Vietnam
Support
Technical Support
Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
Rational
Tel: +61 2 93549352
Informix
Tel: +65 6418 9720
IBM Software Support
(Information Management, Lotus, Tivoli and WebSphere)
Hanoi : +84 4 946 2064
HCM : +84 8 520 2095
Services contact
Tel: + 84 4 946 2000
E-mail: helpdesk@vn.ibm.com
Customer support
Contracts, orders status, delivery, inventory, invoices and payments.